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Broken Wi-Fi calling is a dealbreaker
Hey eero team — I am aware that you are working on a fix for broken Wi-Fi calling under eero 2.0.0. I'd just like to underline the point: For those of us with shoddy cell service,…
- Fixed
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Has the innovation ended?
Eero, I can't help to ask if the innovation has ended? We see the list of future requests that are being worked on but no updates on the progress or to the software.…
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Anyone have a Sense.com sensor on their Eero network?
I recently bought an energy monitor for my house. After installing it yesterday, I tried to get it on my home Eero network, but it wouldn't connect. Then I noticed on their support page https://help.…
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Time Limits
is like to see a feature that allows for time limits such as 2 hours per day or 2 hours/day during the week and 4 hours /day on the weekend days
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Time Limits
is like to see a feature that allows for time limits such as 2 hours per day or 2 hours/day during the week and 4 hours /day on the weekend days
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Don't offline if you cannot find cloud servers
I use the devices in bridge mode. If my ISP drops the connection, the eeros cannot function at all. So, if I am trying to diagnose the issue, I cannot use a wireless device to help.…
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Issues
I've owned my eeros for about 15 months and the first 14 months were a delight. I never ever had to touch the eero; it just worked and worked well. After the last update (I forget the exact date of…
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Question about placement
I know that the recommendation is that eeros should be within 40 feet of each other. My question is, for optimal performance, should they be within 40 of the primary,…
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Assign a specific eero and/or wireless band to device
I'm using a wifi enabled Roost water detection device that is getting poor signal. Can I force a specific eero to connect to it? The problem might be the wireless band. It uses 2.4 GHz only.…
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QOS Service Feature Request
I've been extremely happy with eero; however, the lack of QOS to limit bandwidth to some of my devices has become a huge issue. My previous-very old-router had that capability.…
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Using eero as a "receiver"
Can you use the ethernet ports on the eero to connect other devices that don't have Wi-Fi? In other words, can eero be used as a "Wi-Fi adapter" to allow other devices that don't have Wi-Fi connect…
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Adding devices to switch attached to eero causes a disconnect
I am a new eero user and I have a 2 eero setup. The second eero is wireless and I attached a switch so I could hardwire an Apple TV, the Playstation, etc.…
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Wireless Throughput Degrading Over Time
I have an open ticket on this, but thought I would begin a topic on the discussion forum to see if anyone else is experiencing anything similar with the current eero firmware.…
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IP address of devices in guest network
Please correct me if I'm wrong but when I create a guest network I can rest assured that devices that connect to that network can't break into the main network, correct? On this line of questioning,…
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Speed test stuck at the same speeds
For the past week I have seen no change in my speed test numbers when it runs daily or when I manually run a speed test. No matter the number of devices on the network or the clients behavior…
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Timezone Change for Daylight Savings
Hi, This morning we woke up to Daylight Savings Time - Pacific Daylight Time vs Pacific Standard Time to be specific. Looking at the Eero app, the timezone did not change automatically.…
- Fixed
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Feeling cheated....
For $399 I was expecting a complex setup. The whole process was anti-climactic, completed in less than 20 minutes. No calls to tech support, no frantic Googling, no need to throw on the tool-belt.…
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Scanning
Rebooting an Eero and built in hacker protection and a built in vpn. I think all these features would make a great addition to eero im a developer for apple and I submitted the feature for the…
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Firmware update to 2.3.0-91
I've had my eero since Xmas and today there was a firmware update available (to 2.3.0-91) but it's not mentioned on the blog or here. Are there release notes for this? Did this just come out?
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New ISP, eero using old ISP address
I just switched ISPs. After connecting the eero gateway, configured in DHCP mode, to the new modem, the eero seems to still be using the IP address provided by the old ISP.…
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Apple TV connection problem
My Apple TV is connected fine, but a few apps require an ipad or iphone to connect to the ATV, and then can't "see" each other. I suspect it might be something with the mesh network - eg do certain…
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Bandwidth Statistic
I really, really like my eero - it was actually worth the year I had to wait from pre-order to delivery. However...I don't believe that at this time there's a way to get the eero to tell me the…
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Random errors in the eero app
After a week of working normally, it seems like my erro app has gone crazy. For the last several hours, it's been reporting incorrect status messages for my network.…
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Only show "Everything looks good" in the app when there is internet connectivity.
As near as I can tell that message is fixed, and never changes. We get periodic internet outages. Can't figure out if it is Eero or our cable provider.…
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Where to find live chat agents?
As soon as I wrote live chat outsource on the search engine, I was bombarded with thousands of links. How can I verify the credibility of such services? How would I know who is better for my company?…
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