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Share product feedback and general discussion about eero!

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22
eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread ! Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd…
- Jeff C.
- eero Community Manager
- Jeff_C
- 3 yrs ago
- 539 replies
- 18,464
- 22
- DocTaH4 days ago
- Discussion Topics
4
How-to: Feedback & discussion
Welcome to the Feedback & discussion portion of the eero community! This is your place to post any topics or feedback you may have about eero. We are excited to hear what you have to say,…
- eero
- eero official
- eero
- 4 yrs ago
- 2,844
- 4
- Discussion Topics
6
eero with Gigabit (AT&T Fiber)
So I just upgraded from the cable companies internet with a 100/5mb plan over to AT&T U-Verse and their Gigabit 1000mb symmetric plan. Installation was pretty easy as I just set my main eero in DMZ…
- jayman16
- Consumer IT Consultant
- jayman16
- 4 yrs ago
- 37 replies
- 18,323
- 6
- MrDoh1 yr ago
- Discussion Topics
2
Manual IP and IP Reservations
I just set up my new Eero network and am pleased with it. I chose it for the family controls and it seems to work well. However, I have two NAS servers with static IP addresses from my old network…
- kevinashaw
- kevinashaw
- 4 yrs ago
- 15 replies
- 11,263
- 2
- NaNo8 days ago
- Discussion Topics
0
Multiple Eeros with wired connections to the internet
Community, In searching for what I was looking to do, I was unable to find any CLEAR discussions so I thought I would share what I learned here. I have a large house with many floors,…
- dbenson
- dbenson
- 3 yrs ago
- 43 replies
- 10,957
- sloppydogdrool3 mths ago
- Discussion Topics
0
Logitech harmony hub(s) constantly disconnecting
Apparently Harmony hubs don't like mesh wifi SSID's much at all... sometimes I can go days with my hubs remaining connected (green light), but then I have times they disconnect multiple times a day.…
- tekie99
- tekie99
- 4 yrs ago
- 12 replies
- 10,167
- grobertx3 yrs ago
- Discussion Topics
6
Eero unit over heating
I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same.…
- Micky Tsui
- Micky_Tsui
- 3 yrs ago
- 127 replies
- 9,851
- 6
- Hsanta2 mths ago
- Discussion Topics
0
Frequent Internet Outage
I have the first gen Eero wifi system. I have three eeros. I am experiencing issues where my Internet connection drops and I can't load web pages, retrieve email, etc.…
- tomhartnett
- tomhartnett
- 3 yrs ago
- 28 replies
- 9,515
- Kariharmon811 mths ago
- Discussion Topics
6
Broken Wi-Fi calling is a dealbreaker
Hey eero team — I am aware that you are working on a fix for broken Wi-Fi calling under eero 2.0.0. I'd just like to underline the point: For those of us with shoddy cell service,…
- zfirst
- zfirst
- 4 yrs ago
- 96 replies
- 9,317
- 6
- rwross3 yrs ago
- Discussion Topics
- Fixed
- Fixed
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi everyone, Thanks for your patience and understanding as our team has been working on reported issues with WiFi calling. Our most recent update to the eeroOS, version 2.2.…
2
Can eero sustain high speeds throughout your home? So far...no!
I am having a consistent problem in my home with eero that has become so frustrating that I am about to scrap my entire system and perhaps move to the Netgear Orbi.…
- NJRonbo
- NJRonbo
- 4 yrs ago
- 33 replies
- 9,168
- 2
- GeorgeT4 mths ago
- Discussion Topics
2
How to UN-Pause a device
I have a device that is not part of any group but I CANNOT unpause it. It's an ipod that had previously been paused from time to time but has since been removed and reset.…
- jb@cinci.rr.com
- jb_cincirrcom
- 4 yrs ago
- 8 replies
- 8,871
- 2
- Blee273663 mths ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi @ jb@cinci.rr.com — Thanks for reaching out and sorry to hear the issue you've encountered. If you haven't yet, feel free to give us a call at 1-877-659-2347 or email us at support@eero.com .…
0
Channel Selection
I've been told by support that there's no way to force the EERO's (I have three) to use a specific channel. My network is performing poorly and sporadically.…
- rhood
- rhood
- 4 yrs ago
- 16 replies
- 8,704
- GuruDubs5 mths ago
- Discussion Topics
15
Eero iPhone Connectivity Issues
Hello, I have not yet purchased an Eero system yet; I am in the research stages deciding between Google Wifi, Orbi, Luma, Unify mesh, Amplifi, and Velop.…
- Commdude
- Commdude
- 4 yrs ago
- 252 replies
- 8,523
- 15
- googlehome_or_eero2 yrs ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 3 yrs ago
- 1
- Official response
- Reported - view
Hi everyone — Thanks for your patience and support as our team has continued work on this matter throughout the weekend. Starting tonight, we will be releasing an update to all networks that will…
3
To current eero owners, how did you get here? What competing products did you test? Will you stay with eero?
Hey all, Day 2 of being an eero owner, and unsure yet If it's for me. Really curious to hear from current owners. I come from a relatively solid tech background,…
- adambean
- adambean
- 3 yrs ago
- 60 replies
- 7,374
- 3
- Scott1 yr ago
- Discussion Topics
2
Using Circle with Eero
Is anyone using the Circle device with Eero to manage children's devices on a home network? I like Eero's ability to "turn off" devices, but Circle seems to allow you to set filters on a per-device…
- Doug
- Doug
- 4 yrs ago
- 121 replies
- 6,727
- 2
- Daemach6 mths ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 3 yrs ago
- Official response
- Reported - view
Hi everyone — I appreciate everyone's patience and cooperation here. We're happy to provide this space for eero customers to share troubleshooting ideas with other members of this community who are…
7
External Hard Drives
I'm looking for a way to connect the USB HD's that I had connected to my Airport Extreme via hub to Eero - any suggestions
- RunningwiththeDevil
- RunningwiththeDevil
- 4 yrs ago
- 20 replies
- 6,216
- 7
- wase47112 mths ago
- Discussion Topics
3
No "internet" on guest network only?
I have a strange issue that does not allow internet on my guest network only. It allows the device to connect, but the wireless status on the device says "no internet".…
- imajonzin
- imajonzin
- 4 yrs ago
- 46 replies
- 6,116
- 3
- TechGuru6 mths ago
- Discussion Topics
- Acknowledged
- Acknowledged
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi everyone — If you are experiencing a similar issue, you may want to take the suggested step of performing a soft reset of your gateway eero. To perform a soft reset,…
3
MacBook Pro Connection Problem
Hoping to find some help here before I can get a hold of Tech Support. My MacBook Pro is able to connect to Eero but the internet is not functional. Our other Apple and non-Apple devices work just…
- Rich
- rpb161
- 4 yrs ago
- 42 replies
- 5,702
- 3
- oviano2 yrs ago
- Discussion Topics
2
Chromecast Issues
Hi, Just wondering if others are experiencing issues with Chromecasts after the 2.0 updates. The scenario is that a Chromecast will be connected to the network without issue and all of a sudden,…
- Porthos
- Porthos
- 4 yrs ago
- 34 replies
- 5,505
- 2
- campt1 yr ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi Porthos — Thanks for reaching out and sorry to hear the trouble you are having with your Chromecast. We haven't seen any issues like this, but we'd be happy to take a look to ensure everything is…
0
stuck at white light blinking stage
Recently purchased my eero and suddenly it went from a working state to a stage where the white light is continuously blinking and it does not go to a final solid white stage.…
- sagarmj_wifi
- sagarmj_wifi
- 3 yrs ago
- 5 replies
- 5,126
- macjune2 yrs ago
- Discussion Topics
2
Support Port Forwarding Required for VPN
I recently got 3 EEROs and as I was trying to work them into my home network topology, I realized I wouldn't be able to use them fully because the port forwarding feature wasn't working as I needed.…
- socaluser
- socaluser
- 4 yrs ago
- 28 replies
- 4,817
- 2
- Cyberskier1 yr ago
- Discussion Topics
3
Speed test inaccurate
I've had my eeros for a few days and they seem to be working well. I have a question though. I've got Comcast that is nominally 150/10 Mbps. My modem is an Arris TG862G-CT in bridge mode.…
- lukewelling
- lukewelling
- 4 yrs ago
- 8 replies
- 4,558
- 3
- ybrik1 yr ago
- Discussion Topics
- Fixed
- Fixed
8
Device Usage Logs
I'm on an ISP that has data caps. I need to see logs of how much usage by device in order to manage to these caps. Right now, I don't know which device is consuming the most data in order to know…
- mjohnson2016
- mjohnson2016
- 4 yrs ago
- 14 replies
- 4,558
- 8
- atrieger1 yr ago
- Discussion Topics
2
Latest firmware update - How's it going?
Noticed an update was pushed last night. So far things are looking good {fingers crossed}. Just wanted to see what others experiences are. I have a pfsense firewall and double-nat setup - the main…
- erktrek
- erktrek
- 4 yrs ago
- 55 replies
- 4,457
- 2
- stevebythebay4 mths ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi everyone! Thanks for all the great discussion taking place here. It is really awesome to see everyone trading tips to help optimize their networks. If you are having any trouble with Sonos (or…
0
Real Speed Test differences?
So, trying to decide whether to keep the Eero Pro 3 pack, or the Amplify Mesh HD systems. Both work well in my house, but a couple major differences is apparent speed..…
- wase4711
- wase4711
- 3 yrs ago
- 9 replies
- 4,435
- Steve19633 yrs ago
- Discussion Topics
4
Band Steering
I recently saw a post in the /r that I thought I would post about here as I thought I was the only one that would care about this. Though I do like the simplicity of Eero for my parents,…
- FuzzyGheero
- FuzzyG
- 4 yrs ago
- 12 replies
- 4,428
- 4
- Sanman667 mths ago
- Discussion Topics

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