0

Only show "Everything looks good" in the app when there is internet connectivity.

As near as I can tell that message is fixed, and never changes. We get periodic internet outages. Can't figure out if it is Eero or our cable provider. But the message "looks good" is always there, even when the internet is not working. 

2 replies

    • Network Support Engineer
    • Scott
    • 8 yrs ago
    • Reported - view

    This isn't normal. There's a chance the intervals at which the nodes should be reporting to cloud are misconfigured. Have you reached out to support?

    • eero Community Manager
    • Jeff_C
    • 8 yrs ago
    • Official response
    • Reported - view

    Hi  hmotulsky@graphpad.com —

    Thanks for reaching out. I have moved this over from Feature Requests to Discussion Topics since, as  Scott mentioned, this isn't normal behavior.

    If you haven't yet, please get in touch with tech support. You give us a call at 1-877-659-2347 or email us at support@eero.com . A member of our team will be happy to take a look into what you are experiencing and get this all squared away for you.

Content aside

  • 8 yrs agoLast active
  • 2Replies
  • 570Views
  • 3 Following