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Assign a specific eero and/or wireless band to device

I'm using a wifi enabled Roost water detection device that is getting poor signal.  Can I force a specific eero to connect to it?  The problem might be the wireless band.  It uses 2.4 GHz only.  Can the eero force that band only to that specific device?

1 reply

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    • eero Community Manager
    • Jeff_C
    • 6 yrs ago
    • Official response
    • Reported - view

    Hi  NavinRJohnson —

    Thanks for your feature request!

    This is a request that we already have here in the community, and it can be found here.

    If this device is connecting to an incorrect eero, I would suggest rebooting the eero it has connected to so it can connect to the correct one. Chances are that after a system reboot, your device connected to an eero within range that came back online first. Since it doesn't roam, it won't feel the need to switch.

    As for forcing a specific band, since eero is a mesh network, it isn't possible for a device to only use the 2.4 or 5 Ghz band.

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  • 6 yrs agoLast active
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