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2.4GHz / 5GHz Band Switching Causing Problems with Apple HomeKit and Logi Circle View
As discussed in this Apple support thread (https://discussions.apple.com/thread/251670315), users of the Logitech Circle View security camera (myself included) are experiencing a problem relating to…
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Eero customer support, eero devices and FreeNAS jails
I reported an issue to Eero customer support in early December regarding my eero devices and my new FreeNAS system which I'm using jails where systems connected to the wireless network provided by…
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Eero Secure and Secure + trial
I am on the plus trial, and I viewed the Eero Secure and Secure + trial help center. In the app, I see no way to get detailed info on Threat blocks. It is not showing spyware and phishing details…
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Nest Protect Connections
I just switched from a Netgear R8500 to the Eero Pro. My Nest thermostat connected to the new network without a problem but, noticed that the protects were not connected.…
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A year of stability but now I'm really struggling with Eero
Hi all I'm pretty much lost for ideas now, maybe someone can help. My router is a Draytek 2860, and I have 6 Eero Pros (Gen 2) in my house, with the network set to Bridged mode so that my router…
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Eero Pro 6 / Latest Firmware (v6.6.1-2)
Has anyone applied the new firmware released December 16th (v6.6.1-2)? If so, did it correct the constant drops people have been experiencing? I purchased a Eero Pro 6 system a few days ago that…
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Audio Distortion on Wireless speakers with Eero PRO 6 router
I recently switched to EERO PRO 6. Since then, my Nakamichi wireless subwoofer is experiencing transmission interference from wifi router on the 5GHz band. https://www.helpdesk.nakamichi-usa.…
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Please admit you have a Sonos problem
I’ve spent dozens of hours with you resetting EEros and Sonos only to have the same problems reoccur: getting an improper encoding error on Sonos. Finally giving up.…
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Static IP address assignment to eero satellite nodes?
Hello, I am wondering about something. In its default configuration, my eero Pro setup has a static IP address for the router node, obviously, but the satellite nodes seem to have their IP addresses…
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Unhappy iPad Pro
I've been using an eero system in my house for a few months now. I've noticed a subtle issue with one device, an iPad Pro. Most of the time [75% I would guess],…
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iOS 14 Private MAC Address Option
Just a heads up for any of you (like myself) that are running the iOS 14 Beta on any of your devices. In Wi-Fi settings for the network you’re connected to,…
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Eero to Gigabit AT&T Fiber BGW210 - Slow
Just moved into a new house with gigabit AT&T fiber using a BGW210. Needed better coverage, so purchased and installed the 3 unit Eero system. One Eero is hardwired to the BGW210.…
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Speed test inaccurate
I've had my eeros for a few days and they seem to be working well. I have a question though. I've got Comcast that is nominally 150/10 Mbps. My modem is an Arris TG862G-CT in bridge mode.…
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Eero App iOS Update
I'm not sure about you, but I recently came to Eero for a solution that "just works" as well as offered a great app with a great UI that was not cluttered.…
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Beta Discussions?
Has there been any consideration to provide those on beta a hidden forum to discuss changes? I know we’d greatly appreciate it!
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To current eero owners, how did you get here? What competing products did you test? Will you stay with eero?
Hey all, Day 2 of being an eero owner, and unsure yet If it's for me. Really curious to hear from current owners. I come from a relatively solid tech background,…
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iOS Native Apps
I would love to see an iPad app for Eero! Using the iPhone app on an iPad drives me nuts! Maybe an Apple Watch app as well would be interesting to see! Thanks!
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Bravo Nick and the eero Team
Just a quick note to say THANK YOU! Just love my eero's and the network performance and coverage they are delivering throughout my house. I especially love your commitment to this product and seeing…
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Time Limits
is like to see a feature that allows for time limits such as 2 hours per day or 2 hours/day during the week and 4 hours /day on the weekend days
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Feeling cheated....
For $399 I was expecting a complex setup. The whole process was anti-climactic, completed in less than 20 minutes. No calls to tech support, no frantic Googling, no need to throw on the tool-belt.…
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IPv6 and Eero update
i was just discussing this with Eero Technical Support and here is the latest on full IPv6 support with Eero. Full IPv6 functionality IS definitely planned for the near future,…
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Eero community link in Eero app
Just a thought. How about including a link to the Eero community in the Eero app? I'll bet there are a bunch of Eero users who aren't aware of the community,…
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Would like to see what network each device is using. Also, more control of guest networks.
for connected devices show if using 2.4 or 5ghz wifi guest network - allow multiple. Allow bandwidth limiting on guest networks. Allow one eero to be totally guest including Ethernet.
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Eero not working with Nintendo Switch
My Nintendo Switch will not work online with my new Eero. When I connect to the network, all is good, but the test connection always fails even though it says it's connected.…
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eero Pro 6e 2.4Ghz Radio Gone After Update to 6.16.2-88
As the title says I had no issues before with my devices on the 2.4Ghz or wired before the latest update. Steps I've done: Restarted eero via the APP: No Change Reset eero via the button on the…
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We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
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