
Eero Pro 6 / Latest Firmware (v6.6.1-2)
Has anyone applied the new firmware released December 16th (v6.6.1-2)? If so, did it correct the constant drops people have been experiencing?
I purchased a Eero Pro 6 system a few days ago that will be replacing my Linksys Velop system. After reading some of the recent discussions here I'm wondering if I should hold off and send it back? Especially considering the number of Samsung TVs I have in the house. Likewise, Ring devices. It may have been better to pay a bit more and go with the AmpliFi Alien Mesh system.
My Linksys Velop system has been reliable and steady for me the last 4 years. I'd hate to take a step backwards.
-
Seeing the same problems with 6.6.1-2 as well. It’s a pretty big pain point this occurred during holidays where guests are coming over and experiencing this from an eero device in my house too - not a good impression on eero’s stability.
I just noticed my gateway was always dropping and flashes a red light (causing all other devices connected to my switch to drop) but the hubs would be fine. I swapped the gateway with one of my hubs and testing this out now. Hopefully it works until a fix is pushed out.
-
6.6.1 and 6.6.2 are trash. Eero 6 here with two nodes and this is what I get on a gigabit connection. I’ve spent hours troubleshooting with their Support team and to make matters worse, now they won’t respond. A restart of the network will fix the issue temporarily for less than 15 minutes.
Really bummed that I bought two of these systems.
Highly recommend taking it back to all those that can.
-
I have 3 eero 6 pro, plus an eero 6. I have 80 or so wifi light switches, 20 Google home and Chromecast, computers, a dozen portable devices, servers, thermostats garage door openers, 2 Roomba and many other things. There are over 130 devices connected to my eero system. I have no issues at all. I got the eero because my Asus system tipped over after about 80 devices. Changed to the eero after installing them in a couple other homes of friends, and was very impressed. You could have 50 Samsung tvs and it would not even matter.
-
I also have been experiencing constant drops and extremely subpar internet speeds at all my devices (I'm talking less than 1Mbps) since 6.6.1.2 rolled out to my devices during the holidays. All of this while the speed test at the gateway is constantly around the 1Gbps mark.
Furthermore, this weekend the gateway just would not connect to the internet and the only way I was able to get it connected again was by deleting my entire network and hard resetting all 3 nodes. This extreme action seemed to resolve all of my issues but after around 10 hours of stability the issues are back.
I've been very happy with my eero system until then and have even recommended it to many friends. Now I have egg on my face because they too have been having these same issues over the past month 😔
Now I find myself once again researching the competition mesh systems to replace this eero as I have lost all faith in the system and the company as a whole!
-
If you had higher speeds before 6.6.1-2, then I would suspect an issue with the firmware for sure. But, as we know, they update firmware frequently and are hopefully aware of the issue, and hopefully, it will be resolved in the next release. One thing I have noticed is that the mobile app no longer states what is in the new update, or any previous updates. Update history just shows a blank page. Though Eero seems to be like many mobile apps where every release just says "bug fixes and performance improvements" without any additional detail. I am a software developer and a technical lead and know we would never get away with that. Every change in each release is detailed and made available to our users. This ambiguous technical double talk would never get past our change management team. I agree that wifi speeds on the eero have slowed from what they were previously.
-
Having the same issues. I have VZ FIOS and 3 Eero Pros all CAT6 connected. My WebEx meetings have taken up to a few minutes to connect to. Sometimes audio connects first then video sometimes the other way. Loading web sites take up to 30 seconds. SpeedTest at the router (Mac connected via Ethernet) is giving me over 950MB/s.
-
We've had our Eero Pro system for three years and 6.6, especially 6.6.1-2 is the straw that broke the camel's back. This firmware version has been nothing but trouble with each update breaking things worse than the one before. Just created my account to post on this discussion board that we are ditching Eero. Just purchased a Deco mesh from TP-Link.