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eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread! Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd…
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How-to: Feedback & discussion
Welcome to the Feedback & discussion portion of the eero community! This is your place to post any topics or feedback you may have about eero. We are excited to hear what you have to say,…
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Eero automatically blocking access to needed web sites and services
I have a repeating problem with my Eero network. There are, at times, websites or outside web services that I need to access, but Eero blocks them. This is WITHOUT me running Eero secure or any…
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ITVX Being Blocked with Eero Plus Enabled
Work in IT myself so done a few hours testing on this. Eero is blocking ITVX for some reason, I assume it's a mistake. With the Advanced Blocking and Ad blocking turned off,…
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Eero app often has a red alert notification but you can't tell what that is for in the app
Just as the title says, the Eero app often has a red alert notification, but you can't tell what that is for in the app. When you tap in there is no indication of why there is an alert notification.…
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Eero 6 Connectivity issues with certain devices.
Hi, I recently set up a new Eero network using a Spectrum modem for the bridge. I have 3 devices total (1 on each floor) and have been running into a weird error.…
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Strange behaviour following 6.16.2-88 update
Since this update a number of mobile apps on multiple phones don't work correct when connected to the Wifi (Tado, Strava, news apps) it happens on multiple phones.…
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Weak wifi
I am in my kitchen and I can see my eero pro (2nd gen) on my fireplace mantle, yet the signal on my pixel 7 is fair. The pictures show it is literally 14 feet.…
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Multiplying Eero apps in Android app drawer
Throughout my usage of the Eero app and going into subsequent screens, it seems to keep multiplying the amount of apps I see in my app drawer. This is using a Pixel Fold on Android 14,…
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eero / iOS Random Disconnects Still Occurring
Starting a new thread to re-summarize the situation: 3 eero Pros (not Eero Pro 6), all on eeroOS 6.3.1, in a 1450 sq ft condo 6 Apple devices all on iOS/iPadOS 14.5.…
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iOS/iPadOS "Private Wi-Fi Address" Option Turns ON By Itself -- But Only on Eero
Here's my current scenario: I have a number of iPhones and iPads, all of which have the "Private Wi-Fi Address" (PWFA) option turned OFF. I do this because I have IP reservations set up in my Eero…
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Issues with second Ethernet port on Eero 6 Pro
My ISP is Century Link and my Eero 6 Pro router works great. One of the two Ethernet ports has a cable coming from the Century Link router to Eero 6 Pro. The Pro pushes out an IP Address in the 192.…
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Euphy
I am having trouble with my Euphy S120 Solar Wall Light Cam setup. The camera is connected and online. I can see video feed in real time. I can manually activate the flood light.…
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“Lost access to [Network Name]” error message then app constantly refreshes
I have three different networks with multiple Eeros. Only one of them acts very bizarrely. It constantly gives me an error that says “Lost access to [Network Name] and then it refreshes the app over…
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Unknown Device/Cell phone
I changed the name on the eero app when I moved. (About two weeks after) I only have three devices on it. Two are showing and connected. There is an unknown device on the eero and my iPhone shows as…
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Blocked devices disappear from list after time
I notice that any device marked as blocked under the device list will automatically vanish after a period of time (when there's no activity or attempts to connect from the blocked device).…
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Bandwidth throttling for managed users (family profile users)
Having the ability to "pause" the internet for family members is nice. I think that an awesome addition to this would be to add the ability to throttle a users bandwidth to certain speed so as to…
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No devices showing connected - but 60 of them are
Woke up this morning to the eero app that is showing none of my 60 devices connected. Also can’t restart eero network through the app ... yet all devices are working normally.…
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Channel Selection
I've been told by support that there's no way to force the EERO's (I have three) to use a specific channel. My network is performing poorly and sporadically.…
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Enable WPA3 for Compatible devices blocks incompatible devices
When WPA3 is enabled it blocks the devices that cannot use WPA3, however even though WPA3 is enabled the devices that can use it are not using WPA3 according the eero app.…
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Printers Keep Disconnecting
I have tried to use my EERO 6 but constantly run into the same issue. Every few hours my two printers, HP and Epson, disconnect and show as not ready, disconnected. Can't figure this out.
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Setup help
So over time, I have collected a few different devices and am considering reconfiguring my setup. Background: 2 Eero Pro 6e, 1 Eero 6 Pro, 1 Eero 6 and 1 Eero.…
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Ridiculously Terrible Performance - Eero is Garbage!!!
I recently "upgraded" my Frontier FIOS from 300MB to their 2GB offering. The 2GB service comes with Eero Pro 6Es. We have three across our single-floor home (3000sq/ft).…
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Combining 2 accounts
Im in the middle of a move and my old house has an eero network through my amazon account. In the new place the technician told me to use a different email,…
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Eero behavior with certain HomeKit products
I have noticed that certain HomeKit devices behave strangely in the Eero app, specifically Apple HomePods set to stereo pair. At certain intervals, Eero “invents” that these devices have multiple IP…
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