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29
eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread ! Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd…
- Jeff C.
- eero Community Manager
- Jeff_C
- 3 yrs ago
- 708 replies
- 24,092
- 29
- Braeden18 hrs ago
- Discussion Topics
4
How-to: Feedback & discussion
Welcome to the Feedback & discussion portion of the eero community! This is your place to post any topics or feedback you may have about eero. We are excited to hear what you have to say,…
- eero
- eero official
- eero
- 5 yrs ago
- 2,923
- 4
- Discussion Topics
0
Not working
We're can I get advice on a unit because one will not connect at all
- Sonic22
- Sonic22
- yesterday
- 4
- Discussion Topics
0
Why different blocked messages?
Hi all, Recently purchased the secure+ subscription primarily for the more complete usage data. Previously using OpenDNS for blocking web sites and now trying out the block/allow s+ feature.…
- memurphyiii
- memurphyiii
- 2 days ago
- 4
- Discussion Topics
6
Eero unit over heating
I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same.…
- Micky Tsui
- Micky_Tsui
- 4 yrs ago
- 132 replies
- 11,307
- 6
- klbass682 days ago
- Discussion Topics
0
eero Pro 6 has slow hardwired speeds with gigabit internet
I am getting slow download speeds on both wired and wifi connections with my new eero 6 Pro setup. On wired ethernet I can get about 400mbps, on wifi about 200mbps.…
- rtkramer
- rtkramer
- 3 mths ago
- 18 replies
- 494
- Brian Kazmierczak3 days ago
- Discussion Topics
4
Problems with latest Eero 6 Pro update and Wemo Mini smart plugs?
I was gone from the house for about a week and there was at least one, brief power outage. When I returned home, I see that there was also an Eero update while I was gone.…
- cwstnsko
- cwstnsko
- 5 mths ago
- 89 replies
- 903
- 4
- CMore3 days ago
- Discussion Topics
4
Eero automatically blocking access to needed web sites and services
I have a repeating problem with my Eero network. There are, at times, websites or outside web services that I need to access, but Eero blocks them. This is WITHOUT me running Eero secure or any…
- AtticusG
- AtticusG
- 1 yr ago
- 23 replies
- 882
- 4
- Patrice eero4 days ago
- Discussion Topics
2
Samsung QLED Smart TV drops WIFI connection, with Eero PRO 6
I recently moved to Eero PRO 6, and since then my Samsung QLED QN82Q6FN Smart TV continuously drops WIFI connection, every time I switch on the TV. I have to go into Settings->Network,…
- ram
- ram
- 1 yr ago
- 40 replies
- 862
- 2
- Lynf5 days ago
- Discussion Topics
0
Cant change settings for individual beacons (iOS 15.2.1)
I'm currently running iOS 15.2.1 and I can no longer change the individual settings for the beacons or the main router. For example I can no longer change the location name, Nightlight,…
- Paulo88
- Paulo88
- 6 days ago
- 7
- Discussion Topics
1
Eero Pro 6 / Latest Firmware (v6.6.1-2)
Has anyone applied the new firmware released December 16th (v6.6.1-2)? If so, did it correct the constant drops people have been experiencing? I purchased a Eero Pro 6 system a few days ago that…
- klbass68
- klbass68
- 1 mth ago
- 18 replies
- 443
- 1
- aharmlessfly8 days ago
- Discussion Topics
0
Clear DHCP lease table
Hello. Is there are way to clear the DHCP lease table on the eero? I only have about 20 something devices but the router keeps assigning new IP addresses and now it's up to the 200s (192.168.4.200).…
- hdaubel
- hdaubel
- 8 days ago
- 9
- Discussion Topics
1
Audio Distortion on Wireless speakers with Eero PRO 6 router
I recently switched to EERO PRO 6. Since then, my Nakamichi wireless subwoofer is experiencing transmission interference from wifi router on the 5GHz band. https://www.helpdesk.nakamichi-usa.…
- ram
- ram
- 1 yr ago
- 4 replies
- 90
- 1
- surrealzz8 days ago
- Discussion Topics
1
EERO v6.0.4 dropping internet connection
Since my EERO 3-node mesh system was upgraded to v6.0.4, it is dropping offline for 30-120 seconds or more every 2-10 minutes. I am running Network Logger Pro on my Mac which does a Ping or HTTP…
- Brad K
- Brad_K
- 1 yr ago
- 37 replies
- 4,014
- 1
- amitcvedi9 days ago
- Discussion Topics
7
Blocked devices disappear from list after time
I notice that any device marked as blocked under the device list will automatically vanish after a period of time (when there's no activity or attempts to connect from the blocked device).…
- e809
- e809
- 2 yrs ago
- 3 replies
- 513
- 7
- rogermosborne9 days ago
- Discussion Topics
0
Different unidentified and identified connections
I am really enjoying the Eero system but still learning through confusion. There are connections that pop up that I can not identify. Recently, Wistron NeWeb Corporation showed up as a connected…
- jshaw42
- jshaw42
- 2 yrs ago
- 15 replies
- 3,772
- Eric05249 days ago
- Discussion Topics
- cMoo92heero
- cMoo92
- 2 yrs ago
- Reported - view
Yes, the name/type of the device is sometimes derived from the network card in the device. Products will sometimes use generic network card providers. This is probably some IoT (i.e.…
1
Eero and Sonos One
I thought I would reach out to the community to see if anyone is having or seen an issue I am having. I currently have a Gen2 Eero with 2 beacons setup in my house.…
- kgosnell
- kgosnell
- 3 yrs ago
- 28 replies
- 2,540
- 1
- jvonr10 days ago
- Discussion Topics
2
Poor Performance
I’ve contacted support twice now with no luck. I’ve got gigabit internet with with a consistent 750-900 Mbps wired speed. I have bridged the ISP router and have the eero connected directly to modem.…
- Groz
- Groz
- 3 yrs ago
- 28 replies
- 1,754
- 2
- jma10 days ago
- Discussion Topics
1
Eero App Not Loading on iPad updated to IOS 15.2
I’ve seen discussion of this issue on other forums and submitted a customer service request to eero but have not received a reply. I’m curious if anyone here has a resolution or has experienced the…
- Dsccwells
- Dsccwells
- 1 mth ago
- 20 replies
- 247
- 1
- jssherman6210 days ago
- Discussion Topics
0
Logs: I want to see IP addresses that my family accesses
With other system I was able to down load logs and determine where my kids were going. Parental controls limit where they go but any teenager will get around that.…
- RGmoph
- RGmoph
- 2 wk ago
- 1 reply
- 18
- thatsthequy11 days ago
- Discussion Topics
0
Signal strength fluctuations apple devices
I continue to have this issue where the app will show fluctuating signal strength mostly to apple devices. It only shows this in app, the signal on my phone never changes and running speed tests…
- RHOC2007
- RHOC2007
- 13 days ago
- 1 reply
- 29
- thatsthequy11 days ago
- Discussion Topics
0
automatic channel selection broken in 6.6.1-2
I experimented with my old router side by side with my new eero and have found the current eero firmware's automated channel selection is broken (perhaps due to the 40mhz width in 2.…
- c_t
- c_t
- 3 wk ago
- 3 replies
- 98
- thatsthequy11 days ago
- Discussion Topics
1
Firmware 6.6 issues with Apple Devices
I have already done all the troubleshooting many times over and even fully exchanged both Ring Alarm Pro and All Eero 6 pro access points I believe the firmware has an issue with Apple devices that…
- ryen. khoury
- ryen_khoury
- 1 mth ago
- 1 reply
- 88
- 1
- JessicaSkipper13 days ago
- Discussion Topics
0
AT&T Fiber and Eero6
I have AT&T Fiber and EERO 6 together since the Eero 6 came out. I had no issues prior and would run Speed tests on the internet in the Eero App and would consistently have my fastest speeds be 948…
- Jerdo1987
- Jerdo1987
- 8 mths ago
- 11 replies
- 89
- Jefff13 days ago
- Discussion Topics
0
pppoe - is it usable ?
Seems the new firmware has pppoe. However, when I enabled it, my eero dropped off the network. Of course...that was expected. So, I moved it's uplink (direct to my provider,…
- BigValen
- BigValen
- 1 mth ago
- 2 replies
- 46
- BigValen2 wk ago
- Discussion Topics
0
Eero Units Constantly Going Offline
I've got the original Eero 3 unit setup. Over the past several months we've had growing problems with the system. It started with one unit that would just go offline (red LED) and pretty much take…
- johnt519
- johnt519
- 2 mths ago
- 3 replies
- 59
- johnt5192 wk ago
- Discussion Topics

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