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eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread! Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd…
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How-to: Feedback & discussion
Welcome to the Feedback & discussion portion of the eero community! This is your place to post any topics or feedback you may have about eero. We are excited to hear what you have to say,…
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Picture files will not upload unless I turn on a private VPN
Very strange. When I try to upload a file, it hangs up just on my home network. Never uploads satisfactory. However, uploads work on other networks and hotspots.…
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eero stability issues after upgrade to 7.0.0
Since the upgrade of my eero Pro 6's to 7.0.0, my local network is very unstable, resulting in streaming failures (mostly dropouts) both from the Internet (Netflix,…
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Where is Matter support?
You have been promising Matter support almost since it was announced and at least a year ago you said it would be 2023… well, that’s almost over and it’s conspicuously missing with the exception of…
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Enhanced Optimizer
Has anyone else had this feature turned on by eero tech support? And if so what does it actually do? Thanks!
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Eero Mesh & Smart Plugs
Afternoon all, I have a strange issue happening and cannot pin point where the issue lies. I have two Teckin Smart Plugs (2.4GHz) which have connected and worked with my Mesh without any issue at…
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Eero Pro 6 and Samsung S23 Ultra
Hello All! 👋 Over the last year I've had issues with my S23 Ultra connecting to my Eero Pro 6 (supplied by TalkTalk here in the UK). I read that there were issues with the S23 wifi 6 and it appeared…
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Port-forwarding doesn't seem to be working
Hey everybody, I own an Eero Pro 6, and have been trying to open a port. As far as I know, I have set everything up correctly in the app and the port should be open, but when I check it,…
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Xbox won’t get IPv6
Hello can anybody please help my Xbox won’t get IPv6 address it’s turned on in my eero app and also is supported by my provider not sure what’s going on oh and I’m wired with a cat 8 cable so that’s…
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ip 192.158 172.16 confusion
We've always used 192.168 and now eero is using 172.16 sometimes (which of course does not work as 172.16.0.1 is not the gateway address). The device will show the correct local wifi name but the…
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Eero not working with Nintendo Switch
My Nintendo Switch will not work online with my new Eero. When I connect to the network, all is good, but the test connection always fails even though it says it's connected.…
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Double NAT/NAT Issues - Eero is bother modem and router
Hi, I'm having issues making my Plex library available outside of my own network as it's saying there's an issue with double NAT. Eero is both my modem and router (with other Eero extenders) but I…
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Two ISP single eero set
So where i live internet providers are not that good, so i pay for two internet services, is ther any way to connect both to the eero and make it change from one to the other automatically?
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Set Your HP Deskjet 2652 Wireless Setup: (888-4o4-6710)
A Comprehensive Guide to HP Deskjet 2652 Wireless Setup In the ever-evolving landscape of technology, the demand for seamless and wireless connectivity has become paramount.…
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EERO 6+ connections...?
Through my recent ISP install I received my first EERO 6+ device. It is the device with the USB "C" and two WAN/LAN ports. One of the ports is connected to the ISP supplied modem.…
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Love the simplicity. Hate the constant sell and subscription.
I love the simplicity of the new eero6 and while the range/power isn't best in class, it has been stable so far and sufficient for my use. For reference, I upgraded from an Apple Airport,…
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Wemo Hub & Legacy 2.4 GHz Devices
My Wemo app displays "This Wemo (hub) isn't responding". Eero has it as active on the 2.4GHz network (not grayed out). Ping requests timeout. If I pause the 5GHz band it starts communicating again.…
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Terrible and very basic support from Eero
Hi all, this is my first post - so far I find the product ok, very useful for dead spots on my 3 bed semi. the issue is support, or lack of it. i have had an issue with my account in relation to…
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Best wifi dongle for eero 6 connection 5Ghz?
I have TP-Link Archer T3U which never picks up the 5Ghz band with my TalkTalk network using gateway eero 6. This is despite loads of other devices finding it easily including my old laptop.…
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Home Server & Port Forwarding
Hi, just moved from Sky to YouFibre and been set up with the Eero 6+ router. I have a home server which I use for Plex and also to Remote Desktop into when not at home.…
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What happened to upload speed?
Greetings, The other day I replaced my 2017 Eero Pro system with all new Eero Pro 6 (3) and an Eero Max 7 as the gateway to future proof. As always, replacing the Eero's with the new ones was simple…
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Samsung QLED Smart TV drops WIFI connection, with Eero PRO 6
I recently moved to Eero PRO 6, and since then my Samsung QLED QN82Q6FN Smart TV continuously drops WIFI connection, every time I switch on the TV. I have to go into Settings->Network,…
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Build 1st network system
Hi, I've decided to build my own system and I'm doing this for the first time. So I'm seeking for some help. There are two goals I have: 1) I want all my RJ45 ethernet sockets to be connected to the…
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Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links