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eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread ! Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd…
- Jeff C.
- eero Community Manager
- Jeff_C
- 2 yrs ago
- 435 replies
- 15,926
- 20
- Sdworman2 days ago
- Discussion Topics
4
How-to: Feedback & discussion
Welcome to the Feedback & discussion portion of the eero community! This is your place to post any topics or feedback you may have about eero. We are excited to hear what you have to say,…
- eero
- eero official
- eero
- 4 yrs ago
- 2,783
- 4
- Discussion Topics
2
Sonos + eero : speakers disappear
I am trying to connect my sonos playbar to eero; the process is flawless and I see the speaker in the app and can use it. However, after I close and reopen the sonos app,…
- Rester
- Rester
- 1 yr ago
- 12 replies
- 945
- 2
- Farlander32 min ago
- Discussion Topics
0
Wireless Backhaul Speeds
I have 4 Eero Pro 6 devices. All connected via wireless backhaul. Is there a way test the speed between the devices? If not, that'd be a great feature to have in order to help determine optimum…
- Mgreer316
- Mgreer316
- 6 days ago
- 4 replies
- 23
- Jameseero employee1 hr ago
- Discussion Topics
0
Audio Distortion on Wireless speakers with Eero PRO 6 router
I recently switched to EERO PRO 6. Since then, my Nakamichi wireless subwoofer is experiencing transmission interference from wifi router on the 5GHz band. https://www.helpdesk.nakamichi-usa.…
- ram
- ram
- 1 hr ago
- 2
- Discussion Topics
0
Facebook issues
When connected to my eero WiFi network, Facebook and Instagram photos do not download. Once I disconnect from WiFi, the photos quickly download. Anyone have the same problem or know how to fix it.…
- Ssato3394
- Ssato3394
- 8 days ago
- 3 replies
- 19
- Jameseero employee1 hr ago
- Discussion Topics
6
Wired devices not showing as connected
After updating the eero app to 6.0.0 and subsequently to 6.0.1, none of my wired devices show as connected in the app. They are connected and functioning properly,…
- tim24x7
- tim24x7
- 2 mths ago
- 27 replies
- 331
- 6
- fixmywifiyesterday
- Discussion Topics
1
Eero customer support, eero devices and FreeNAS jails
I reported an issue to Eero customer support in early December regarding my eero devices and my new FreeNAS system which I'm using jails where systems connected to the wireless network provided by…
- Jtdouglass
- Jtdouglass
- 3 yrs ago
- 11 replies
- 789
- 1
- JohnnyP2 days ago
- Discussion Topics
1
Love the simplicity. Hate the constant sell and subscription.
I love the simplicity of the new eero6 and while the range/power isn't best in class, it has been stable so far and sufficient for my use. For reference, I upgraded from an Apple Airport,…
- halocline
- halocline
- 3 wk ago
- 1 reply
- 32
- 1
- pinthea3 days ago
- Discussion Topics
0
eero Pro 3 pack HOMEKIT compatibility
Is this model compatible with Homekit? Is not very clear to me if it was and is not any more. I had check the apple shop web page and it says it is compatible there but the price is USD 100 more…
- hquintoc
- hquintoc
- 5 days ago
- 1 reply
- 18
- Jameseero employee4 days ago
- Discussion Topics
1
eero Pro 6 Questions
While the IOS & Android apps are nice for quick actions, is there more in depth information available in terms of network activity? In particular, I am looking for outgoing traffic logs,…
- KY_Tom
- KY_Tom
- 2 mths ago
- 1 reply
- 51
- 1
- Skyedog4 days ago
- Discussion Topics
1
EERO PRO: Varying devices not getting IP assignment from EERO
I have two EERO PROs, one connected directly to modem and intermittently varying devices from iPhone's to MacBook Pros to Apple TV remain connected to EERO with strong signal but have not internet.…
- gabriel277
- gabriel277
- 4 mths ago
- 1 reply
- 35
- 1
- Dante7 days ago
- Discussion Topics
2
More detail on content filters/threat blocks?
Is there a way to get more detail on the specific nature of the threat blocks or content filters triggered? For example, I got an alert from my pc that I triggered 43 phishing & deception threat…
- battleborn
- battleborn
- 2 wk ago
- 1 reply
- 20
- 2
- moonpup7 days ago
- Discussion Topics
14
Bandwidth throttling for managed users (family profile users)
Having the ability to "pause" the internet for family members is nice. I think that an awesome addition to this would be to add the ability to throttle a users bandwidth to certain speed so as to…
- camtheman
- camtheman
- 4 yrs ago
- 19 replies
- 2,013
- 14
- ginobr9 days ago
- Discussion Topics
1
LAN Not Working When Internet Service is Down
My internet service was dowm for about an hour. During that time, all 3 of my eero pro routers had red lights. I'm the eero app, e etthing showed as being offline with zero devices connected to the…
- Mgreer316
- Mgreer316
- 2 yrs ago
- 24 replies
- 784
- 1
- AngryPirate9 days ago
- Discussion Topics
0
Product improvements
Please allow for blocked sites to be saved such that I don't have to freshly type in the site each time I want to block it. I block a gaming site for my kids during the school days.…
- Jbishop
- Jbishop
- 10 days ago
- 1 reply
- 7
- Jameseero employee10 days ago
- Discussion Topics
0
Fixing Double NAT
The standard setup on my eero 3 pack completed successfully. My ISP is CenturyLink. My modem/router is an Actiontec C1000A. After setup, the network looks like this: Internet --- <C1000A> 192.168.0.…
- claytoncarney
- claytoncarney
- 4 mths ago
- 4 replies
- 337
- Koogsey10 days ago
- Discussion Topics
0
Alexa / Echo multi-room music grouping
I am using Eeros for the first time. I have 9 different Alexa Echo devices and when I used my old Apple routers I had them all hooked up via the Alexa app to play on an "Everywhere" multi-room music…
- MagnetVox
- MagnetVox
- 1 yr ago
- 6 replies
- 207
- HomeProxy12 days ago
- Discussion Topics
0
F5 Big IP VPN client refusing to work with Eero 6?
Any known issues between Eero 6 (not "pro") with the latest firmware, and F5 Big-IP VPN clients? A company I work for is using an F5 BIG-IP Edge Client for its VPN (as well as hardware VPN boxes…
- Alex Gerulaitis
- kindz
- 1 mth ago
- 5 replies
- 34
- Alex Gerulaitis12 days ago
- Discussion Topics
2
Latest firmware update - How's it going?
Noticed an update was pushed last night. So far things are looking good {fingers crossed}. Just wanted to see what others experiences are. I have a pfsense firewall and double-nat setup - the main…
- erktrek
- erktrek
- 4 yrs ago
- 55 replies
- 4,408
- 2
- stevebythebay13 days ago
- Discussion Topics
- Jeff C.
- eero Community Manager
- Jeff_C
- 4 yrs ago
- Official response
- Reported - view
Hi everyone! Thanks for all the great discussion taking place here. It is really awesome to see everyone trading tips to help optimize their networks. If you are having any trouble with Sonos (or…
0
Wired Device Showing as Offline
I have a wired network device (StarTech, 1 Port USB over IP Device Server, Product ID: USB1000IP) that is showing as "Offline" when it is actually online.…
- ljschoepke
- ljschoepke
- 2 wk ago
- 12
- Discussion Topics
1
Guest Network Isolation
Hi, I was reading the following message https://community.eero.com/t/k9k26h/separate-secure-guest-network , and I was thinking about using guest network to isolate my IoT device since eero doesn't…
- battleborn
- battleborn
- 2 wk ago
- 27
- 1
- Discussion Topics
4
Eero Pro 6 and Apple HomeKit
Will the new Eero Pro 6 support Apple’s HomeKit in the future?
- Richard1864heero
- Richard1864
- 2 mths ago
- 28 replies
- 1,064
- 4
- eerodyspo2 wk ago
- Discussion Topics
1
Device usage stats not showing
Per device usage stats stopped showing yesterday on all my iOS devices. Live usage data shows up, but per device stats are gone from the app. Not sure what’s going on because nothing changed on my…
- cotedan87
- Fan of tinkering with new hardware. Canadian dude.
- cotedan87
- 2 wk ago
- 1 reply
- 13
- 1
- bryangeek2 wk ago
- Discussion Topics
0
Eero wi fi not visible as available network
I am trying to use a Rosewill Wireless N USB adapter model RNX-N250UBE. It shows all available networks in area but not my named eero network. What it does show is 2 un named networks with BSSID…
- Jackietools
- Jackietools
- 2 wk ago
- 5 replies
- 16
- Jackietools2 wk ago
- Discussion Topics
0
FTP connection closed by remote host
I installed Eero today. When I try to FTP to an external FTP site, it says the connection is closed by the remote host. Here are the details (username changed to xxx): C:…
- HowardS
- HowardS
- 2 wk ago
- 1 reply
- 11
- Jameseero employee2 wk ago
- Discussion Topics

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