-
IPV6 not working on Xbox Series X
Hi, I setup an Eero Pro 6 gateway and a second unit as a mesh point yesterday. Before I did this I have been using a UniFi Dream Machine and the original Google WiFi,…
-
Connection issues with Eero network after update to 6.0.2 on my gaming laptop
Hi everyone, I'm experiencing some frustrating connection issues with my Eero network since updating to version 6.0.2 on my gaming laptop [https://www.lenovo.com/ca/en/d/gaming-laptops].…
-
More than one DNS primary/backup
Would be nice to have more than one DNS primary/backup setting. Though I use Google's it would be great to have a backup like OpenDNS in the event that Google was not reachable or if it got DDOS…
-
Eero, Siri/HomeKit, and Smart Plugs
Hello, I just bought an Eero Pro 5 router with two beacons. Prior to buying I had your usual 2G/5G setup and utilized six Wemo Smart Plug Minis, HomePods, etc.…
-
IPv6 support
Add support for IPv6, native or tunneling mode. Support for DHCPv6 would be great as well. We're at a point where if a networking device has no IPv6 support, it is not future proof.
-
Feature suggestion: device uptime
It would be nice when I drill into a specific Eero device, if I could get some information about WiFi uptime for the Eero in question. For example - how long since last WiFi interruption?…
-
Random problems
In the last few weeks I have had a lot of problems with my eeros: 1. Some devices (I've noticed this only for macs though a colleague who also has eeros has reported this same problem with a windows…
-
Hairpin NAT/NAT loopback Trouble
I'm having trouble utilizing the hairpin NAT feature. I'm trying to access my NAS from inside my network with my external network address. I have all the port forwards setup properly.…
-
Restricted NAT type on two PS4s, same network.
Hi, At my house we have two PS4 on the one Network. I was trying to look at the guides from Eero to get it to be opened NAT type, but it only discusses doing it with one.…
-
eero software updates
I like the fact I can manually select to update my eero's network software. However, how would I know there is an update available? I never get a notification in the iOS app so unless I check…
-
IPv6 and Eero update
i was just discussing this with Eero Technical Support and here is the latest on full IPv6 support with Eero. Full IPv6 functionality IS definitely planned for the near future,…
-
DNS issues with Eero plus
Occasionally I'll find a DNS that won't resolve. The only way to get around it is to centurylink gateway's wifi back on and connect to that and then given some time it will resolve itself.…
-
When will eero fix the iOS disconnect issue?
Hi, new eero 6 user here. My iPhone 12 Pro and iPad Pro 5th gen 12.9 both randomly lose internet connectivity. User clayj among others have been telling support about the issue for months!…
-
Feature suggestion: Custom splash-page for users
Would like a customizable splash-page for users the first time they access (or set to one time only, daily, etc.). Even ask them to fill out a form to collect info (e.g.…
-
Speed problems with beacons
We have used the eero system for a few months and have recently expanded to cover our 6500 sq ft office space (about 25 users and about 100 devices) with the following setup:…
-
Regular Ping spikes
Hi, I have 2 Eero 6E pros in *bridge* mode connected via Ethernet to my router. I noticed that I get regular spikes in ping. The picture below is pinging my own router from my laptop.…
-
How can I make this work? Multiple subnets?
So I've recently purchased the Eero. Its a really great product for what it does. But I'm having a particular issue. I have multiple networks within the house.…
-
Adding devices to switch attached to eero causes a disconnect
I am a new eero user and I have a 2 eero setup. The second eero is wireless and I attached a switch so I could hardwire an Apple TV, the Playstation, etc.…
-
I am having issues with ssh (or scp) between OSX devices, only on my eero network
I have three macbook pro devices. 2008 model on 10.11.6, 2015 on 10.13.6, and new 2019 on 10.14.6. While trying to setup the newest device I wanted to scp files from the 2015 to the 2019.…
-
What do the categories mean on the Eero Plus weekly report?
Hi, can someone enlighten me with more detail about the "inspection categories" listed in the Eero+ weekly security report? What are examples of "internet services", "professional services",…
-
Would like to see what network each device is using. Also, more control of guest networks.
for connected devices show if using 2.4 or 5ghz wifi guest network - allow multiple. Allow bandwidth limiting on guest networks. Allow one eero to be totally guest including Ethernet.
-
Bandwidth Issues
I've been noticing some very strange bandwidth issues when it comes to all eero's that are not the gateway. Let me explain my setup. Office (Bottom Floor) Bandwidth on this floor is in the 200 range…
-
Eero Pro 6 & Thread
Just curious if anyone has a network using all Eero Pro 6 devices, and has been able to use Thread? in the eero app, I was able to turn on Thread networking,…
-
Eero Pro 6E power consumption / heat
I have an Eero Pro 6E, connected to a fibre ONT for a 500/70 service. It is a single eero serving wifi, as well as wired access for other devices Currently most devices are fairly idle with minimal…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links