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GE Quirky (Aros) air conditioner will not stay connected
I'm able to connect my GE "Quirky" (Aros) smart air conditioner (purchased from Home Depot) to my Eero network for a minute or so and then it disconnects and then of course I can no longer manage it…
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Timezone Change for Daylight Savings
Hi, This morning we woke up to Daylight Savings Time - Pacific Daylight Time vs Pacific Standard Time to be specific. Looking at the Eero app, the timezone did not change automatically.…
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Can't unpause device
I have a device (a MacBook Air) that I can't seem to unpause. It's not connected to any profile on the app, and on the app it shows up as online, not paused.…
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App shows eeros offline - yet all are online
Needing help this evening. Everything was smooth sailing.... but... Currently 5 of 6 eeros showing red and offline in the app... yet they are all online, showing white lights on each eero,…
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Feeling cheated....
For $399 I was expecting a complex setup. The whole process was anti-climactic, completed in less than 20 minutes. No calls to tech support, no frantic Googling, no need to throw on the tool-belt.…
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Designate Which Hub a Device Attaches To
My DirecTV main tuner resides in my basement theater, just through a doorway and around the corner from my main "basement" hub. When attaching DirecTV to my network,…
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myQ and eero
Hello everyone, I've had my eero for about a month now and I absolutely love it. I've only had one issue so far and it's that my garage door opener does not see my network now.…
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2.4 G or 5 G
Just found out the eero cannot separate the frequencies. So how do I take advantage of the higher speeds available on 5 G.
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Question about placement
I know that the recommendation is that eeros should be within 40 feet of each other. My question is, for optimal performance, should they be within 40 of the primary,…
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Degradation of speed over wifi and upgrading service
I currently have a 300mbps service through Xfinity. I usually have 358mbps coming in to eero, but don't see anywhere near that throughout my house over wifi.…
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Samsung wifi speaker issue
I just recently purchased two Samsung R3 wifi speakers, and so far I've been unable to get them to connect to my eero wifi network. Neither speaker is able to connect to the network during the setup…
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Multiple ISP
Any type would be great, but you can go from easier to difficult in the roadmap: Backup: just activate when main stream is not accessing the net and have a couple of customizable places to test.…
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Pre-Purchase questions
I have a number of questions that I'm hoping someone can answer before making the significant purchase of an Eero system. 1) Will the mobile phone app only work when connected to the home network…
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Pointless zigbee hub in eero 6
I've recently purchased the eero 6 system and one of the benefits was the built in zigbee hub. It appears though, it is useless. I cannot get any zigbee device to connect to it.…
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eero Pro 6 handing out wrong IP address
EERO Pro 6 handing out wrong IP address - problem Today I was using my laptop and suddenly I got an error which said I wasn't connected to the internet.…
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Eero pro stuck blinking white, a power adaptor issue
I have 3 "eeros" and another 3 "eeros pro" at home all of them in AP/bridge mode and wire connected to the router. I decided to change one of the eeros pro ubication and, suddenly,…
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Eero 6 and Arlo cameras
I have a 3 unit Eero 6 setup and to date everything has been working fine however... I have in the last few days had a Verisure alarm system installed which includes 2 Arlo Essential cameras and an…
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Not sure what I need to purchase
Thinking of making the switch from my current setup consisting of ASUS RT-AC88U router and 3 wireless AP's to eero . What would I lose, if anything, by eliminating the ASUS RT-AC88U?…
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Can't seem to connect - Sonic Fiber w/ Eero
I have sonic fiber and my setup chokes in the middle of registering eero. Eero is found, and the internet connection step seems to complete, but during registration I get the error that eero…
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Super slow upload speeds
I got the eero pro package about 8 months ago, and have had no problems until today. download speeds are fine, but I'm literally getting less than 1mb upload speeds all day.…
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Bridging EERO?
Hello All, What advanced features are lost due to bridging? I'd like to use nProbe and nTOPng to capture traffic. I was thinking I can connect every device to a switch and to a mirror port.…
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Has the innovation ended?
Eero, I can't help to ask if the innovation has ended? We see the list of future requests that are being worked on but no updates on the progress or to the software.…
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PLEX Support?
Is there a recommended way to handle Media share devices on eero? right now I have a WD world book gen 1 with ethernet port plugged into a switch that is connected to one of my Gen 2 eeros.…
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Eero vs Charter ISP downtime
I've been experiencing Internet downtime, 1-2 a week, over the past month. We have 6 Eero 1st gen hubs, wired backhaul, and Charter Legacy (now Spectrum) ISP.…
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Trouble with scheduled pauses on first night of week
We have family profiles set up, and a scheduled pause for our teenager's profile. His internet access is scheduled to pause between 10PM and 5AM on school nights (Sunday night through Thursday…
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