4

Feature suggestion: device uptime

It would be nice when I drill into a specific Eero device, if I could get some information about WiFi uptime for the Eero in question. For example - how long since last WiFi interruption?

Also - when was the last time that Eeros have detected ISP network went down? Do we keep track of that? Maybe in Network page somewhere?

This would be helpful in cases where if I am trying to narrow down an outage / tracking down the culprit.

4replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I like this idea!  Great for troubleshooting!

    Like
  • Thanks for this feedback, Nino 😀 I'm happy to share it with our team. Keep 'em coming!

    Like
  • Add me to this. It would really be nice to have a report page showing :

    1) Device uptime (time since last reboot)

    2) WiFi interruptions/issues

    3) Internet provider uptime/interruptions

    4) Last firmware update with link to changes

    Like
  • Another related request, if you can't make an Eero app feature that does this, is that there are external tools that monitor internet connectivity. But they typically have to be configured to be compatible with routers. I've tried a couple on my Mac and they seem to hang on trying to talk to the Eero router (see attached screen grab). Maybe you can work with some vendors, like the attached PeakHour, to have better compatibility with Eero?

    Like
Like4 Follow
  • 4 Likes
  • 9 mths agoLast active
  • 4Replies
  • 751Views
  • 6 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com