-
Eero Pro 6 upload speed slower than download
Hi, I have the Eero Pro6 and while I am happy with it the router the upload speed is slower than download. I have ATT Fiber Gigabit so is symmetrical 1 Gbps up and 1 Gbps down.…
-
Block Sites not working
eero Pro mesh -- Up to date (eeroOs 6.2.1) eero iPhone App version 6.2.0 (1951) eero Secure subscription eero Secure is active a single Profile for all devices Content Filters are on :…
-
Ps4 pro connection issued
Hello I wanna come on here looking for some help so this has been happening for a while now and my ps4 has not been holding a stable connection to the ps4 pro I’ve tried change the bandwidths from…
-
WPA3 issues
Just wanted to report that my eero pro 6 with wpa3 activated didn’t allow an older Apple TV and a august connect device to connect, the devices were indicating invalid password,…
-
ISP Parental controls are bypassed by Eero
My ISP has adult control at source but when connecting via Eero it bypasses ISP adult filter control. Eero Secure is subscription service but I don't understand why Eero doesn't enforce ISP filters.…
-
Port-forwarding doesn't seem to be working
Hey everybody, I own an Eero Pro 6, and have been trying to open a port. As far as I know, I have set everything up correctly in the app and the port should be open, but when I check it,…
-
Eero Secure or Hardwired Firewall
Hello all. I just recently signed up for Eero Secure, basic service. My hardwired firewall will no longer be supported by the manufacturer. Will I get the same level of protection for all of my…
-
IPv4: no addresses available
I have several devices connected to my eero network. However, one device, a QNAP NAS, is only assigned an IPv6 address. The IPv4 record says 'no addresses available.…
-
Missing device names and IP Address info.
Hello folks. Love the eero product. I just setup 2 eero models and one eero beacon in this network. I've updated the firmware to v6.2.0-1837 These units are connected to an Xfinity Wifi 6 (I believe…
-
Live Data Usage
Is the live data usage hit or miss with you guys as well? The total download/upload seems to work but I can only get the per device usage to work maybe 50% of the time so it makes it hard to track…
-
EERO 6 Drops connection every time internet provider goes off line and wifi never comes back on line without reset.
Just moved in to new house a month ago. Bought a new Netgear Nighthawk CM1100 modem compatible with Comcast, my home has a Luxul 26 port Gigabit ethernet switch for everything in the house.…
-
WPA3 Security and Canon MG8150 printer
Hi I’ve recently installed eero pro throughout the house (3units). Works a treat so that’s one issue out of the way. Turned off the router WiFi so that works fine - originally left it on and it…
-
Eero drops internet connection several times a week
For a long time my Eero just worked. In the past week we've had three occasions where we lost internet. On Feb 28th we had a loss in the evening, I rebooted (using the App) the Eero,…
-
PRO6 and PlayStation connection issue
Upstairs I have the master Eero attached to the router, also the PlayStation is about 10 feet away from the master in the next room over.. downstairs I have two extra nodes that comes with the pro 6…
-
Device online but Eero app showing offline
My Synology NAS is connected to my network via four aggregated Ethernet lines, to a switch which is connected to the gateway Eero Pro. I know the device is connected as I can access it from other…
-
Email verification.
From your email: "As a final step to complete your registration, please click this link to verify your email address:" The above is not accurate. Neither is "Please verify your email to continue We…
-
Malicious use of Eero
Eero and other extenders are being maliciously used in residential settings by bad actors to harass and turn over properties. The problem isn't exfiltration so much as using Eero with other access…
-
Eero keeps dropping connection with ISP Modem
My eero keeps dropping connection with ISP Modem. I initially thought it was my cable company have called them to visit, replaced Modem and everything.…
-
Eero/Sonos/Xfinity
Does anyone have ideas of how to integrate these three systems? I have an Xfinity modem with a Sonos system that has worked flawlessly for years. Two days ago,…
-
Seriously. 10gb up 118gb down?
Considering I live in Texas, and haven’t had power but for a few hours from the 14th-18th.. it’s impressive that you think I’ve uploaded 10gb… so either my Netflix is streaming uploads to my…
-
How to connect a router, a switch, a NAS and an eero 6?
I need some help, y'all. Just got my eero 6 and am pretty happy with it so far. However, I had to do some funky things to get it to work... and not everything is working the way I need just yet.…
-
Lenovo Smart Clock connection issues and stopped connecting to network
I bought two lenovo smart clocks for christmas for my kids. Both connected initially, but had the problem of disconnecting and reconnecting every day. One clock stopped connecting completely and…
-
Unable to connect Printer to Network
Hello! I have a Canon MX922 that I'm trying to setup on the new Eero Network I created. When I go through the setup of it on the printer, instead of asking for the network password,…
-
EERO not accepting connections...
Is anyone else experiencing devices being dropped and can no longer connect? The ethernet port works fine to access the internet, but wifi isn't at all.…
-
Eero and Firewalla Blue+
Anyone currently using a Firewalla with Eero Pro system? Thinking of adding this but wonder if it will actually add more security to my network. Also, how do you wire it in?…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links