Ps4 pro connection issued
Hello I wanna come on here looking for some help so this has been happening for a while now and my ps4 has not been holding a stable connection to the ps4 pro I’ve tried change the bandwidths from the 2.4ghz back to to the 5.0ghz the 2.4 has the best signal strength and all but I get good download and upload speeds and I still lag out of every game I play I barely can’t sit in a cod lobby or the 2k park without getting kicked out or error coded I’ve tried changing my dns serves all that nothing seems to work and I can go to the Lan cable because the eero is in the kitchen but I’ve never had a problem with the internet until now I still get 95-100% signal strength it’s like my eero forgets to stay connected to my ps4 and I lag out every game please respond I’ve tried everything.
3 replies
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Hello Jbahara,
Thank you for reaching out to us and welcome to the community. In order to give you the best steps in troubleshooting I'll need you to answer a few questions first.
Can you provide the topology of your network? Ex. Modem -> eero (Gateway) -> eero (wired) -> eero wireless
What eeros do you have on your network?
Have you tried forgetting the network on your PS4 and rejoining the network?
Looking to hear back,
James
eero Support
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I'm having a similar issue with a ps4, once connected signal drops until ps4 is no longer connected to the net! I'm not as tech savvy so have no idea what a dns or things are! Any ideas?
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