Eero Pro 6 upload speed slower than download
Hi, I have the Eero Pro6 and while I am happy with it the router the upload speed is slower than download.
I have ATT Fiber Gigabit so is symmetrical 1 Gbps up and 1 Gbps down. When I run a wired speed test I get about 950 Mbps up and down. When I run a wireless test I get about 400 Mpbs down and about 250 Mbps upload. I also have a UDM router and I get consistent 400 Mbps up and 400 Mbps down. So is not ATT or the internet articles explaining why upload is slower, at least not in my case on fiber. My question is why Eero upload is slower when another router upload speed is the same as upload ? I have all factory default settings, latest firmware and testing speed from the same device.
Can you verify the topology of your network for me? There are a lot of possible causes so we're going to need to narrow them down one by one. Also, eeros behave best when they are connected directly into the modem and do not have a router upstream from them. If you have a modem router combo that is upstream from the eero can you bridge mode it and test? If not, you can try bridge mode on your eero network and test the speeds.
With ATT FIber there are two ways to do it, have ATT RG then downstream the Eero in bridge or router. I did not use the Eero in bridge mode with the 5268AC. I have been using the 5268AC in passthrough mode to Eero router mode when this happened, and I had the issue described above.
I changed to the BGW210 RG. I tried bridge mode on the Eero with BGW210 and is slow. In passthrough mode the BGW210 with the Eero as router is faster. What I noticed some devices can test 400/400 and others 400/250 the upload is slower than download. It seems to me this is device AND distance dependent. I would say based on my observation the further away a device is the slower the upload.
So it works better with the BGW210 passthrough to Eero as router but not 100% better. FYI when I run a speed test from the Eero app itself wired I get 945 Mbps up AND down. So I know the BGW210 is not a bottleneck.
Something is different on the Eero on the upload Wifi side. Newer devices such as AX have better or almost identical up and down speeds and powered devices plugged in to the wall such as a laptop have consistent up and down speeds. Other devices do not.
One way to truly test this is for Eero to be able to do a MAC clone. The way ATT works either use their RG or use what is called the dumb switch method, in which case the ATT RG is not used at all. I have used the dumb switch method with other routers and speeds have been consistent. Unfortunately Eero does not have a MAC clone function.
Is there a way to request this feature please ?
Thank you for your support.