Seriously. 10gb up 118gb down?

Considering I live in Texas, and haven’t had power but for a few hours from the 14th-18th.. it’s impressive that you think I’ve uploaded 10gb… so either my Netflix is streaming uploads to my neighbors, you stuff is really broken… or I have one reallllly impressive network (I don’t).  Fix your crap.

5replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Sorry.. for a few DAYS.. not hours. Due to winter storm… 

  • Hello,

    Thank you for reaching out to us. When you have time, and are able to, can you send an email to support@eero.com regarding this and private message me the email address you used so I can start to look into this behavior for you?

    Thank you,


    eero Support

  • The camera on my Nest doorbell (I'd expect Ring to do the same) uploads about 2.5 Gb/day, so if you've got a camera or two it's possible. Or maybe a neighbor hopped on to guest network for Zoom while you had power?

  • I don't have any cameras, baby-monitors, servers, etc... netflix is about it.


    And I didn't have power or internet for most of those 8 days... I may pull down a lot of data at times for work, but I don't have anything to upload.

      • bhanafee
      • bhanafee
      • 2 yrs ago
      • Reported - view

      aaronuae Watching your hidden camera home videos on Netflix right now 🤣

Like1 Follow
  • 2 yrs agoLast active
  • 5Replies
  • 85Views
  • 3 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!

Quick links

Community Guidelines

Help Center

Contact eero support