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Port-forwarding doesn't seem to be working

Hey everybody,

I own an Eero Pro 6, and have been trying to open a port. As far as I know, I have set everything up correctly in the app and the port should be open, but when I check it, it is unreachable. Any suggestions would be appreciated :)

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  • Hello,

    Thank you for reaching out to us. Port Forwarding can be a little tricky to setup, we have tried to make it as simple as possible but it still requires some understanding of how to set it up in our app. I have shared an article below on the steps needed to set this up correctly. Please let me know if you have any questions or if you are still experiencing difficulties after follow this process.

    https://support.eero.com/hc/en-us/articles/207908443-How-do-I-configure-port-forwarding-

    Thank you,

    James

    eero Support

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  • Hi thanks for responding, I followed those instructions and it still isn't working. Any ideas?

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  • Any suggestions would be greatly appreciated

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