Samsung QLED Smart TV drops WIFI connection, with Eero PRO 6

I recently moved to Eero PRO 6, and since then my Samsung QLED QN82Q6FN Smart TV continuously drops WIFI connection, every time I switch on the TV. I have to go into Settings->Network, and set the wifi connection again, after which it starts working. 


Any tips on how to fix this problem? 

76 replies

    • stevedunn
    • 6 mths ago
    • Reported - view

    I'm no expert in WiFi, and it's a pretty frustrating problem, but it's nothing to do with the Eero.

    That's probably not much consolation though.

    I have a theory: I _think_ the problem lies with the secret SSID that Eero sets up, and I think that the TV is picking the first WiFi that it finds. In my case, the secret SSID starts with 'AD....', and my home WiFi starts with 'B'. I haven't tried it yet, but I think if I rename my home WiFi to start with 'AA...', then the TV will pick that up first. 

    I haven't tried it yet because it means spending several hours resetting dozens of Sonos speakers. But if someone else wants to try it and let us know, then that'd be great!

      • stevedunn
      • 6 mths ago
      • Reported - view

        - perhaps you could resolve 99% of these Samsung issues by renaming your hidden SSIDs to start with ZZ?

      But again, this is just guesswork which I haven't hide time to prove/disprove as to me, it's just a minor annoyance.

Content aside

  • 6 mths agoLast active
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