-
Connecting My Ethernet-PC-USP-connected Printer via WiFi
I seemed to have solved my problem, but in a somewhat odd way. I have two Windows 10 PC's. If I connect one via the Ethernet port on the back of the eero base, and the other via WiFi only,…
-
eero network goes offline nightly
Hi, My eero system (1st gen running v3.7.0-948) seems to silently go offline for 3-4 minutes nightly at 11pm pacific time. First time it happened I thought it was updating,…
-
Eero Plus VPN - huge slowdown
Reinstalled Encrypt.me through Eero Plus trial. Speedtest used to give 350+ up and 9+ down. With Encrypt.me , getting 3 up and 3 down. What gives ? I've rebooted the computer to ensure settings are…
-
Speed problems with beacons
We have used the eero system for a few months and have recently expanded to cover our 6500 sq ft office space (about 25 users and about 100 devices) with the following setup:…
-
Issues on MBP since High Sierra (Mac OS 10.13) Upgrade
We have a large home with a number of second-generation Eeros running the network. There are no non-Eero access points. The Eeros are in bridge mode behind a wired firewall that provides routing,…
-
Eero plus - capabilities and questions
Eero+ offers increased security - but what does it really do? I've been trying Eero+. The first pleasant surprise is that my network seems to run faster than before.…
-
Can you fix the "Devices" TableViewController?
I've posted this on twitter twice, but no response. When showing all of the "Devices", your implementation of the TableViewController is not to Apple's specs.…
- Fixed
-
Using eero as a "receiver"
Can you use the ethernet ports on the eero to connect other devices that don't have Wi-Fi? In other words, can eero be used as a "Wi-Fi adapter" to allow other devices that don't have Wi-Fi connect…
-
Timezone Change for Daylight Savings
Hi, This morning we woke up to Daylight Savings Time - Pacific Daylight Time vs Pacific Standard Time to be specific. Looking at the Eero app, the timezone did not change automatically.…
- Fixed
-
Individual Unit Performance
Is there a way to check the performance of an individual unit? I have 6 eero (1 wired gateway and 5 wireless leaves) spread throughout my home. The wired gets 100/50 while the areas with the…
-
Netflix series not appearing
Hi all Have eero 6 (not pro) and for some reason it is stopping the next season of a show on Netflix showing even though it’s available. When using mobile data the series shows,…
-
Vodafone UK FTTP (full fibre) help article needs updating
The article about setting up an Eero with Vodafone needs updating. Anyone with a openreach modem ont can simply unplug the wireless modem router supplied by Vodafone and plug their Eero into the…
-
Strange behaviour following 6.16.2-88 update
Since this update a number of mobile apps on multiple phones don't work correct when connected to the Wifi (Tado, Strava, news apps) it happens on multiple phones.…
-
Bridge ethernet over WiFi with two eero devices
I have an outbuilding with low WiFi signal from my eero enabled house, I want to plug in a wired ethernet device in the outbuilding. Can I use an eero ethernet capable unit to connect my ethernet…
-
migrating settings from apple extreme router to eero gateway
Hi - I am about to replace my AppleExtreme/Ruckus setup with an Eero Pro6E setup. I had a few questions: 1. I have tons of port forward settings in my Apple Extreme.…
-
I have the Eero B01002 - How can I make it faster for VR (airlink)?
My ISP is rogers and they provided the eero devices. I'm using air link or virtual desktop streamer to play with my quest 2. My problem is there's stuttering.…
-
eero Pro - Strict or Moderate NAT for Xbox Networking, UPnP Failing on other Consoles After Update to 6.14.0-4275
I am an admin on the network. Technicolor modem (DOCSIS, no routing capabilities, not a gateway) is connected to the eero Pro. UPnP is turned On. Game consoles are claiming that UPnP connections…
-
FaceTime Video and Wifi Calling Issues
I am a fairly new Eero customer. I recently installed 3 Eero Pro 6s in a 3700 sq foot home. My Eero is running eeroOS 6.6.0. I have FiOS Gigabit ethernet and consistently get 900+ Mbps up and down…
-
Can I use a switch with my main eero 6+ mesh router?
I have 3 eero 6+ mesh routers. The first eero router (let's call it the main eero router) is connected directly to my Modem via a network cable. Now I want to connect the other two eero routers to…
-
eeroOS 6.5.0 Blocking SSL Certs?
Hi all -- new issue! I updated my home eero system to 6.5.0 yesterday. This morning, I have noticed that I cannot access my web site -- https://clayj.com -- from any device connected to the eero…
-
Intermittent Loss of Wifi
Eero has been the most stable out of the 3 mesh systems that I've tried. Until yesterday. Yesterday I started getting a red light on the one that is connected to the modem I checked my modem on the…
-
eero Pro 6 Zigbee hub devices
I am so confused by the Zigbee hub in the eero Pro 6.... Here is what I'm trying to understand and find: 1. Devices that utilize the eero Zigbee hub for connectivity and communication.…
-
Error message when blocking a device
I get an error message when I try to block a device. The message is: Network Error, There was an error with your request, please try again later. The device will get blocked even though I get the…
-
6.6.0 Device assigned IP address not showing up in eero
I have a NAS which is getting a DHCP address from eero yet is not showing up as connected in the eero app. The device shows up when searched through the NAS app and I can connect to the missing…
-
Eero, Siri/HomeKit, and Smart Plugs
Hello, I just bought an Eero Pro 5 router with two beacons. Prior to buying I had your usual 2G/5G setup and utilized six Wemo Smart Plug Minis, HomePods, etc.…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links