Netflix series not appearing

Hi all

Have eero 6 (not pro) and for some reason it is stopping the next season of a show on Netflix showing even though it’s available. 
 

When using mobile data the series shows, when I turn on the wifi on my router it shows but if I go back onto the eero network it disappears. 
 

I don’t have eero plus so I am lost as to what the root cause could be. 
 

I have lodged a support ticket but wondering if anyone has come across this before.