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eeroOS 6.5.0 Blocking SSL Certs?

Hi all -- new issue! I updated my home eero system to 6.5.0 yesterday. This morning, I have noticed that I cannot access my web site -- https://clayj.com -- from any device connected to the eero network via Ethernet or WiFi. My work PC and my iPhone, not connected to WiFi, access the web site correctly -- any device on the eero network acts like it can't see the SSL certificate on the web site, so I get a warning.

 

I have tried restarting the eero, flushing DNS on the PC, and am about to change the DNS settings on the eero to go back to default instead of using custom DNS.

 

If you have updated to 6.5.0, can you please try accessing https://clayj.com and let us all know if you get an SSL certificate expired warning? Also try accessing the web site from a device NOT connected to eero.

 

Thanks!

5 replies

    • Support Lead
    • Chris_S
    • 3 yrs ago
    • Reported - view

    Hey Clay - I don't see anything on our side what would suggest this URL is being blocked by eero Secure. We don't have any other mechanisms in place that would cause this behavior, so something weird is going on.

    It'd be best to reach out to support at support@eero.com about this issue so we can investigate.

      • clayj
      • 3 yrs ago
      • Reported - view

      Chris Did you actually try accessing the site from a device connected to an eero running eeroOS 6.5.0? My DNS is currently set in the eero to 1.1.1.1 / 1.0.0.1 at eero's suggestion.

      Again: The URL is not being "blocked". What isn't working is the SSL cert for the web site in question.

    • clayj
    • 3 yrs ago
    • Reported - view

    OK, please disregard this post. The initial thought that it was somehow eero related -- because it was ONLY happening on my eero network -- has been disproven, as the issue is now also occurring in other places. Feel free to delete this thread if you can, eero folks. Thanks.

    • Markse
    • 2 yrs ago
    • Reported - view

    This shouldn’t be disregarded. I have two WiFi networks. When my phone connects to the eero devices I get constant SSL alerts from my email client. When I connect to the other access points everything works as it should.

      • clayj
      • 2 yrs ago
      • Reported - view

      Markse Might wanna start a new thread.

Content aside

  • 2 yrs agoLast active
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