-
2 floors away
Hi, I'm considering purchasing the eero and beacon for my apartment situation. I live in a SF Bay Area (Oakland) apartment and my sister lives in the same building but 2 floors down.…
-
Does the Eero router support subnetting?
Does a Eero router allow me to define a subnet, in this case IP cameras and Vera controllers associated with a Z-Wave home automation and security system?
-
Not sure what I need to purchase
Thinking of making the switch from my current setup consisting of ASUS RT-AC88U router and 3 wireless AP's to eero . What would I lose, if anything, by eliminating the ASUS RT-AC88U?…
-
Band Steering and Apple
I just recently moved to the Eero after some discussions with peers; my intention was to cut dry wall and install cabling so I could deploy Cisco 3602 AP's to 2504 WLC.…
-
Xbox iPhone/iPad app can't find Xbox
I have an Arris modem in Bridge mode. One cable goes from the modem to my Eero. Another cable goes from my Xbox One S to the second Eero Ethernet port.…
-
Eero Plus vs. Luma Parental Controls
I'm curious about Eero+ because a number of competitors offer parental controls baked into the app/hardware. Can you explain to me, @Jeff C. how I can justify $100/yr for something that Luma has for…
-
Eero Issue
I'm in the same room as one of my Eero routers and my phone is telling me "ready to connect when network quality improves." It was happening before but after the latest update it happens much more…
-
Wired and Refreshing
So I just updated an eight error gen 1 system to all gen 2. For the most part they are fantastic and seem much more reliable then gen 1. Here is my issue. 7 of the 8 eeros are wired.…
-
Is it worth upgrading to the Generation 2 Eero?
I just bought a Eero (1st Generation) 2-pack on clearance at Best Buy today on a clearance sale for $179, which i'm planning on replacing my two Airport Extremes with.…
-
ID unit version on box, and correct spelling error
There's nothing that I can see that denotes a v1 unit from a v2 unit on the box. How can I tell which one I've just been shipped? (The feature request here is to put the hw version/rev on the box,…
-
What do the categories mean on the Eero Plus weekly report?
Hi, can someone enlighten me with more detail about the "inspection categories" listed in the Eero+ weekly security report? What are examples of "internet services", "professional services",…
-
Eero or a Router with access points?
Hello, I'm really seeking some good solid advice here folks regarding upgrading my existing Apple AirPorts to a mesh or router with access point system.…
-
Eero plus - capabilities and questions
Eero+ offers increased security - but what does it really do? I've been trying Eero+. The first pleasant surprise is that my network seems to run faster than before.…
-
WiFi Calling is broken again with eero update V3.1.1-0
Hey Guys, Just installed the most recent update last night, and first off I trashed my 2 version 1 eeros to the point that support had to tunnel in and set it up from scratch for me.…
-
eero software updates
I like the fact I can manually select to update my eero's network software. However, how would I know there is an update available? I never get a notification in the iOS app so unless I check…
-
GE Quirky (Aros) air conditioner will not stay connected
I'm able to connect my GE "Quirky" (Aros) smart air conditioner (purchased from Home Depot) to my Eero network for a minute or so and then it disconnects and then of course I can no longer manage it…
-
Using Torch or Circle with Eero?
I use my Eero gear on my Verizon Fios home network with Verizon TV, so I unfortunately have to use my Eero's in bridge mode. I am looking to add more family and parental control functionality,…
-
Can you fix the "Devices" TableViewController?
I've posted this on twitter twice, but no response. When showing all of the "Devices", your implementation of the TableViewController is not to Apple's specs.…
- Fixed
-
eero 2 and speed comparisons to eero 1
@Jeff C. Hey Jeff, with the announcement of the version 2 eero, your website is suggesting double the speed of the first generation units. Can you please expand upon what that really means as a gen…
-
Please consider an upgrade program
So I purchased a 3 pack of 1st gen eero devices a couple weeks ago from a reseller. For various reasons, I haven't set them up yet, nor can I return them.…
-
Continued Updates to Original eero
With the new eero and eero beacon, will the original eero's still be upgraded, i.e. will the new app features and the eero plus package work on the original eero?…
-
New Eeros
I have a v1 eero system with 3 units. Can I mix and match v1, v2 and beacons? Thanks!
-
PC's not seeing network via ethernet
I am able to see the new network using wireless. But on my PC's which are connected via ethernet which run to an ethernet switch I can not see the network. How do I change this?
-
Choosing specific nodes for devices
It would be beneficial at times to force devise to specific nodes. At times I will have a device that is connected to a node that is much further away and has numerous other devices connected..
-
Strange SSID
Recently, I started noticing a strange SSID available for connection: 25d2. It shows as an unsecured connection and WiFi Analyzer (on Android) shows that it is from an eero.…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links