-
EERO and Ethernet port priorities
I have a new EERO cupcake looking router with two Ethernet ports. I have my modem plugged into one, and a network device on the other. when I restart my EERO,…
-
Can I use an eero router as an ethernet port?
Hi all - I have an eero pro as my main router, with 3 beacons covering my house. Working from home, I now need to connect a PcOIP box via hardline ethernet and my home office setup is too far away…
-
Eero routing The threading.
Eero routing The threading is what speeds up the network and also choosing the appropriate device to carry the 2GHZ or 5GHZ. With the beacon make sure you have the same day to day activities for the…
-
Alternatives to fios-provided broadband router
I’m getting fios 200/200 service in my new house, and I’ve been told I’ll need a broadband router to interface with the external fios fiber box. I could rent one, but I’d prefer to own.…
-
Eero pro won’t connect to Ring Base Station.
I tried to connect my Ring base station to eero pro wirelessly but with no success. I called help center and they tried their best to fix it. I hard wire them and the work but I can’t connect them…
-
Could use some advice from other users
Here's my situation. I have Rogers Ignite (I'm a new subscriber). I had some generic wifi pods (supplied by Rogers) to boost the signal throughout the house.…
-
Having odd performance problem with my Eero units
I have 4 Eero units around my house. All units are running 3.19.0. My cable setup is this: Cable Data Modem -> Linksys 1900ACS running Openwrt -> Eero Gateway (and the other Eero units) Everything…
-
Mac address
Hi, I need to find the Eero's MAC address, but not through the app ... I need it before my network will allow the Eero to be registered and activated during setup.…
-
Eero iOS App - iOS14
I'm testing the IOS14 release, and with the latest developer beta 4, the eero app now fails to find devices on my network. Basically, it sees them (as previously in the app) for about 5 minutes,…
-
Help Installing Motorola Moca 2.0 + eero Pros
Can you please take a look at the 8 pictures and let me know what I'm doing wrong? The 3rd Floor Bedroom connection is still showing up as Wi-Fi. Thank you in advance and please let me know if I can…
-
Beta band steering issue
Activating the beta band steering caused an HP 8620 printer that only has 2.4 antenna not to be able to connect. Issue went away when Feature was switched off
-
How can I make this work? Multiple subnets?
So I've recently purchased the Eero. Its a really great product for what it does. But I'm having a particular issue. I have multiple networks within the house.…
-
Mac screen share
I have 2 eero beacons in my house. If I iMac is connected to one beacon and the laptop is connected to another beacon then how come I cannot screen share? Is this a problem with eero?…
-
Eero could have helped me find a dead Ethernet cable, but didn’t
A couple of months ago I noticed that speeds on my devices were capping out at around 300Mbps both on Wi-Fi and when hardwired to my eero network. I have gigabit service from FiOS and,…
-
Eero w/ ATT Fiber, not assigning ethernet IPs
I get various problems and I feel the internet is not as fast as it should be. I also have a Negear GS108PEv3 and was hoping someone can help me get to the best settings for my setup.…
-
Sonos S1 not connected to Eero
Anyone having any problems connecting Sonos Bridge and speakers to Eero pro? Been through the whole cycle multiple times. For no reason it connected once then back to “can’t find the Sonos network”.…
-
Eero install with Century Link C2100T modem
I've been on the phone with Eero 3 times now, and Century Link twice. The Century Link people don't know the difference between a modem, wireless router, and shinola.…
-
Disconnect a device when signal is low?
My home is set up with three Eero pros and two beacons, it performs very well everywhere in my home and yard. When I go for a walk or drive away from home my iPhone XR remains connected to WiFi…
-
New to the forum
Hi, New Here and I have enjoyed using the new Eero mesh system for the most part but, I do have a few issues. First. All my devices are functioning via ping/IP but don't show in a standard Windows…
-
Improving speed
I have an eero pro router and 2 beacons. My Verizon FiOS delivers 100 MBPS up and down (tested it). However, on my laptop which is about 20 feet from a beacon I get 20s and 30s.…
-
Running on an Open-WRT based Modem/router
Hi there, We have just set up our Eero network, running it through a 4G modem/router running on the Open-WRT. The Eero is automatically getting assigned an IP via the main routers DHCP server on the…
-
Customer Service
I have called Eero customer service and have been kept on hold for an eternity. I’ve requested help via the online portal and get no answer. What’s going on with this company?
-
Operating at 55mph?
Any reason Eero’s would have difficulty operating at 55 miles per hour?
-
Changing SSID or WiFi Password
I have searched and found numerous articles and support links that show the eero pro user how to change the network name or the wifi password. What I have NOT found are the ramifications of doing…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links