Scheduled Pause Turns Off

I have two Scheduled Pauses set up for my son’s profile. When I check them every few days they are off. I click to turn them on. Click save, and all looks good. Then a day or two later, they are off.…

eeroOS 6.4.0

So I see that this was released yesterday, but there is no info shown for what the update includes or fixes. Also, the Update History in the eero app now shows no info for ANY past updates.…

Help with configuration

Hi community, I'd like some advice please. Because of poor wi-fi connectivity in my house I configured my ISP provided router into a modem and installed 4 eero devices.…

Using 2 Eero wifi 1500 mbs routers in a one bedroom apt

[Eero Pro 6] Lots of speed drop-off, what could be the issue?

I live in a loft style open-floorpan 1500 sq/ft apartment, and I use the Eero 6 Pro pack in combination with a Netgear Nighthawk C7000 router. The Eero base station and other 2 units are spread out…

Family profile, schedule pause not always working right

I've had my Eero for almost 2 years but a few months ago my young nephew moved in and his mom wanted to schedule his Xbox time so I set it up. I made a "family profile" for him,…

How will Eero notify me when it comes to my kids trying to bypass the device/network pause?

Ford w/ Sync 3 can’t join eero pro 6 WiFi network

Replaced previous Wi-Fi with eero pro 6, used same name for Wi-Fi. Network available to join on my vehicle but when I select it it tries to join and eventually says it cannot.…

Debugging a slow network

I have 3 older eeros (J010001 I think) and lately bought 3 eero 6 nodes. I'm using the latter as the "spine" along the house and the older ones as leaf nodes.…

Problem Printing to Wireless Computer from Wired Network

I have what I would think would be a fairly typical network setup. My Eero is hardwired to an ethernet switch. The switch is also connected to my cable router.…

I enabled WPA3, but all of my devices (mostly new) keep defaulting to Basic Security (WPA2) even though I change them manually

Is there anything I can do to make them stick to WPA3? I'd really appreciate any help.

VNC - The connection was refused by the computer. AND ssh: connect to host 192.168.10.30 port 22: Connection refused

SSH and VNC not working. I was using VNC and SSH on my M1 Mac Mini to connect to a Raspberry Pi yesterday. In previous attempts I was unsuccessful, but yesterday a 2.…

Eero v1 dropping connection

I have the original Eero (v1) on my network for over 4 years. My setup is Fios Modem/router --> Eero Gaterway --> 2 Eeros (1 connected via wired backhaul & second one wirelessly).…

Filterable/Sortable Device List

Currently the device list is only grouped by category. It seems like a trivial enhancement to allow sorting and filtering by user preference. Useful use cases :…

Device is paused on Chromebook help .

Help! Chromebook is paused. Shows internet on. When I try to connect "device is paused"

eero Pro 6 - Enable Wifi 6

How do I know Wifi 6 has been enabled ? I have an iPhone 12Pro which supports wifi 6 but when connected to eero pro 6 mesh I notice Device connection as 5GHz.…

Which devices are using WiFi 6 with Eero 6

How can I figure out which devices are using WiFi 6 rather than WiFi 5? I have an iPhone 11 - just not sure how to tell if it is using WiFi 5 or 6

Connection to Eero 6 extenders are slower than main Eero router

I recently got the Eero6 (Router + 2 extenders) Router is connected to an AT&T modem/router through LAN cable. Placed in Living Room Extender #1 is placed in my basement - less than 30 feet from…

Gateway shuts down spontaneously

Hi, I have 3 eero pros in my house. Had them for a couple of years. No problems... until about 2 months ago. My gateway eero will spontaneously shut itself down.…

iPhone X losses connection until eero reset.

Hey everyone, For about 2 weeks now I have been experiencing this issue. My iPhone will "connect" to my wifi, but won't actually be on it. The eero app says my phone is idle and trying to do…

Can I use profiles, parental controls, & block sites w/out Eero Secure? ...

I used Eero Secure for a month recently but eventually canceled and disabled it because I wanted to use pi-hole for DNS. But while trying to block Roku from phoning home,…

Custom IP range and address reservation

Hi folks, just a quick question. Let's say I'm using one of the default IP ranges for eero's internal network, like 192.168.4.x. And I have configured a larger number of DHCP IP address reservations.…

Parental Timer Control

I'll be straight forward here. Eero, you are launching the Eero 6 products in a few weeks. My intention is to purchase the 6 Pro units for my house, and part of the reason for the purchase is the…

IoT Network Security with eero

I've using using eero for over a year now and really like it. But I'm still trying to understand some of it. Currently I want to add a smart drip irrigation system (not lawn sprinkling) to my IoT.…

Blocked Devices Accessing Network

I have a newly installed Eero 6 Pro and it is working great, including HomeKit, but there was a device on my network that I did not recognize so I blocked it.…