Family profile, schedule pause not always working right

I've had my Eero for almost 2 years but a few months ago my young nephew moved in and his mom wanted to schedule his Xbox time so I set it up. I made a "family profile" for him, and added his Xbox and iPad to it. I set it to pause from midnight to 8am. 

Seemed OK for a week then one night he comes and tells me his internet is paused, I open the app and he is right, so I un-pause it (thinking it's a fluke) and move on. 2 days later he says his iPad won't connect and sure enough in the eero app it again shows his profile as paused (I double and triple checked that I set it correctly and not reversed time wise). So I delete the schedule and start a new one from scratch and a few hours later it happened again and then again the next day. I finally deleted the schedule and family profile. Made a new profile (no schedule) and so far it's not paused on it's own.

So why is it when I set a schedule that it randomly pauses his internet every few hours to few days?

Note that no one but me has access to the app and I never open it unless there is a problem (only opened twice in the past year before they moved in). I really need this to work but also hate it randomly pausing when it should not.