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Device usage stats not showing
Per device usage stats stopped showing yesterday on all my iOS devices. Live usage data shows up, but per device stats are gone from the app. Not sure what’s going on because nothing changed on my…
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Getting Devices on the "Best" Node
I have a 3 EERO configuration and my wireless devices (cameras, plugs, DOTs, etc.) will pick up the first EERO that comes on-line which may not be the best node for them to connect to.…
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Redirects to cj.dotomi.com?
All my devices on my Eero network redirect me to this site if I use an extension like rakuten. I thought my Mac was infected, but this happens with my phone and iPad too. Any ideas?
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Why different blocked messages?
Hi all, Recently purchased the secure+ subscription primarily for the more complete usage data. Previously using OpenDNS for blocking web sites and now trying out the block/allow s+ feature.…
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Eero app now requiring phone # and email to use???
I've enjoyed using Eero products for several years, and recently invested in expanding the network with Eero 6 devices. Just the other day I used the app as normal.…
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Eero pro stuck blinking white, a power adaptor issue
I have 3 "eeros" and another 3 "eeros pro" at home all of them in AP/bridge mode and wire connected to the router. I decided to change one of the eeros pro ubication and, suddenly,…
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eero Pro 6 upgrade - several devices not connecting
Hi – I just upgraded my network from a Linksys WRT1900 AC router plus an Engenius EAP600 to the eero Pro 6 3 pack. The Linksys/Engenius core ran 2.4 and 5GHZ wireless fine and was reasonably fast…
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Eero 6 node placement - speed drops
I initially purchased a eero 6 router/extender package. After many hours on the phone with technical support scenario testing it was suggested/recommended I move to a setup of one gateway router and…
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Eero App Not Loading on iPad updated to IOS 15.2
I’ve seen discussion of this issue on other forums and submitted a customer service request to eero but have not received a reply. I’m curious if anyone here has a resolution or has experienced the…
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eero gateway speed test - inaccurate!
Hi, I haven't yet opened up a support ticket for this, but I've confirmed the following information. Since having my eero setup, I felt that the upstream and downstream speeds reported by the eero…
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eero Pro 6 and yale alarm system
Oh My dear! Hope one genius can help, neither talk talk nor the Amazon manufacturer of eero pro 6 or yale alarm systems know the answer why? Help! When the eero secure is activated,…
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Firmware v6.8.0-1095 Update
Who has received and installed the new firmware update? Version v6.8.0-1095 released on February 8th? Thoughts?
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Connecting a hard drive to eero
I just connected a WD My Cloud drive with an ethernet cable to my gateway eero pro and have now gotten red lights on all my eeros including the gateway.…
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Why is Eero support so damn bad????
2 emails in - no answer, no acknowledgement, sent via the Eero app. A call to Eero support. Do the same thing over and over expecting different results. Can I speak with someone technical? No.…
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eero pro - release and renew dynamic public IP address?
Hello, I have been relatively happy with my eero pro system but there are times when I wish I had just a little bit more control over the configuration and operation of it.…
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Eero and Sonos One
I thought I would reach out to the community to see if anyone is having or seen an issue I am having. I currently have a Gen2 Eero with 2 beacons setup in my house.…
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Firmware 6.6 issues with Apple Devices
I have already done all the troubleshooting many times over and even fully exchanged both Ring Alarm Pro and All Eero 6 pro access points I believe the firmware has an issue with Apple devices that…
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Random Network Dropping Continues. Please help!
I have had Eero for a few years. Spectrum is our IP. All of my Eero's are hardwired except for 1. We continue to have random network drops. I have had Spectrum out numerous times to confirm that the…
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First and Last Post
So, I will be boxing up and returning my eero "Pro" 6. Why? A picture is worth a thousand words. I am sorry, but you cannot put the word "Pro" on this device and not give it a web interface.…
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Wake on Lan (WoL) Remote
Is it possible to send a Wake on Lan request to a device on my eero network from a device outside of my eero network? E.g. I'm at my parents house and want to use remote desktop to access my PC at…
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Eero drops the internet
I've logged a ticket, but any advise is welcome. I have had a perfect Eero setup for the last 6 months or so, but in the last few weeks the network has developed an issue.…
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Guest Network- no internet [Static IP]
My Guest Network allows guests to connect, but there is no internet on the connection. Our network is a combination of Eero Pro 6 and Eero Pro models. We have a Static IP setup and have a defined…
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Block all VPNs except the ones I want
How do I block all VPNs except the one I want?
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Automatic update question
I have noticed lately my EERO is not updating automatically now? I have to push it. Also several other EERO users have reported the same thing. Mine said it would update in the next 24 hours if i…
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Automatic Update Question
Im new to eero and I have a question regarding updates. My eero pros have indicated that a firmware update has been available for several weeks. I thought that updates are supposed to automatically…
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