Why is Eero support so damn bad????

2 emails in - no answer, no acknowledgement, sent via the Eero app.

A call to Eero support.  Do the same thing over and over expecting different results.  Can I speak with someone technical?  No.  Can I speak with a manager?  No.  Stonewalled with HORRIBLE support experience.

I bought my Eeros years ago.  They've been flawless until recently.  Now the flaws are showing up and support went the way of the Dodo.  I am now looking to buy another mesh network and it WILL NOT BE Eero.  In all my decades of writing software and dealing with networks I have NEVER been so pissed off at a support group!


Content aside

  • 2 yrs agoLast active
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