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Eero and Sonos One

I thought I would reach out to the community to see if anyone is having or seen an issue I am having. I currently have a Gen2 Eero with 2 beacons setup in my house. Every was working great until I decided to purchase a Sonos One. I was able to set up the Sonos One on the wireless network with ease. After about a few weeks I noticed that my internet speeds were dropping and would eventually my internet connection would drop out. I would restart my cable modem and the Eero unit, and everything came back fine. This would continue every few days, until I decided to power down the Sonos unit. Everything worked fine after that. Then I powered the Sonos One back on and once again my issues resurfaced. I am curious if anyone in the community has experienced this issue?

28 replies

    • davidbeck1515
    • 3 yrs ago
    • Reported - view

    I have 10 Sonos devices (mix of G1 and G2) in my home and 4 Eero Becons.  I am running the Sonos devices on the Eero network (W1 in the "about system").  While playing music, My Sonos devices cut in/out at seemingly random intervals - sometimes ranging from 5 to 10 minutes.  It happens across different Sonos devices at different intervals.  I've actually watched this behavior in the Eero app.  I think the Sonos devices are switching between beacons periodically.  Not sure why this is happening.  I previously was running Sonosnet and had the same issues (I connected one sonos device to a network switch that was wired to the primary Eero Beacon Gateway Router).  I thought maybe the Sonosnet was interfering with the Mesh Network, so I transitioned my Sonos equipment to the Mesh Network.  I am still having similar problems.  I've turned all devices on/off multiple times, and the problem still occurs.  Any thoughts?

    I am wondering if this Eero network is not reliable.

      • eeronightmares
      • 3 yrs ago
      • Reported - view

      davidbeck1515 I would switch off the BETA features, they’ve wrecked havoc. Try also with UPnP and Thread features off. 

      • davidbeck1515
      • 3 yrs ago
      • Reported - view

      eeronightmares Thanks!  Giving it a shot now!

    • jvonr
    • 2 yrs ago
    • Reported - view

    Two of my speakers are older Sonos Play 1 models and I have a mix of Eero pro and Eero pro6 wifi units.  After moving one of these speakers closer to a Eero pro6, it stopped connecting.  After trying a lot of things, I realized that it would only connect to one of my Eero pro units.  So I rearranged my pro unit locations.  Recently the other Play 1 stopped connecting.  So I rearranged things again and it is now near one of my Eero pro units and working again.  I have ad blocking turned on, IPv6 turned on, and for other issues (based on Eero technician advice) am using custom DNS. 

Content aside

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  • 2 yrs agoLast active
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