Automatic Update Question

Im new to eero and I have a question regarding updates. My eero pros have indicated that a firmware update has been available for several weeks.  I thought that updates are supposed to automatically occur not not require manual intervention.  Can someone please explain how this is supposed to work.  Thanks! 

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  • They will automatically apply in waves.  If you'd like to apply them manually, you can click it and force it to apply.

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  • Ever since my update, Eero is cutting off.  2nd night in a row..wake up to no internet.  Work from home routinely, but issue is new.  Had cable co out after 3 hrs to fix myself, they reset from warehouse and it came back on...turned off again overnight...reset not working,..no issue before update

  • I have noticed lately my EERO is not updating automatically now?  I have to push it.   Also several other EERO users have reported the same thing.  Mine said it would update in the next 24 hours if i did not push it.  I left it like that for several days and I had to manually push it.  Is there an issue right now?

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