-
Only show "Everything looks good" in the app when there is internet connectivity.
As near as I can tell that message is fixed, and never changes. We get periodic internet outages. Can't figure out if it is Eero or our cable provider.…
-
Eero forces wireless to 3g
I noticed that when Wi-Fi is initiated on my phone, the 4g lte signal disappears and the mobile network is dumbed down to 3g. Also, the status (settings/about device/status/mobile network state)…
-
Web Interface
Can we have a simple web interface against the cloud data(or the local access point)
-
Access hold on mounting bracket
So you can plug in the power while using the bracket in the stand position
-
Instability, Frozen WiFi and Reboots
We've had two Eeros for about six months. We like the product and, when it works, it seems to work very nicely. I especially like the status information on the app.…
-
Outdoor enclosure
Hello. These little units are great, and I'm curious if anyone's found a weatherproof enclosure to mount these outside to get better coverage in areas like decks, porches, etc...?
-
Performance
I've been doing a lot of testing to ideally place my eeros (I have three, 3500 sq foot house, two levels and a finished bedroom in the basement). My Internet is Verizon Fios with 500/500;…
-
OpenDns
will eeros integrate with Opendns In the future? I know how to change the DNS so please don't explain the obvious on that. I'm mainly talking about being able to have your IP address updated…
-
Double NAT/NAT Issues - Eero is bother modem and router
Hi, I'm having issues making my Plex library available outside of my own network as it's saying there's an issue with double NAT. Eero is both my modem and router (with other Eero extenders) but I…
-
Terrible SNR on iPhone devices
Hardware: single eero 6 (I have two but trying one at a time for troubleshooting). Topology: ISP router -> switch -> single eero in double-NAT mode (for testing purposes - issue was so bad I've had…
-
v7.1.0 constant ping dropouts on a wired connection
My devices have just updated to v7.1.0 and now all my wired devices are experiencing constant ping dropouts and instability. I am using Eero Pro 6e in bridge mode with a different firewall and router…
-
Firestick scans are high?
Hello community, I am trying to figure out when I view scans, what is scans, and over the past week why is my firestick so high? In 4 days I have 1,376,451 scans, the most out of all my devices.…
-
Devices disappearing from Profile
I have a profile that turns off my 12-year-olds devices at set times during the day. Over the past 6 months a few times a bunch of his devices have just disappeared from that list.…
-
Fire TV Sticks 2.4Ghz DFS Channels
Hi My woes with these eero devices continues. All Fire TV sticks are connecting to the 2.4Ghz band, its crazy. I found an article online where someone said the Fire TV Sticks won't connect on the DFS…
-
Loving my new Eero's!
Just installed my 3-pack this past weekend. Previously I was seeing 5-25 mbps download speed depending on what area of my house I was in. Old Linksys just couldn't keep up.…
-
Wired backhaul speeds slow?
So I currently have 4 eero pro 6E units. The first unit has the fasted speed as it is connected directly to my comcast modem. The rest of the units do not have as fast of download speeds.…
-
Removing Sky Hub and using just Eero
So I’ve been having no end of problems using Eero with Sky culminating in me needing to put the Eero in bridge mode but have still been having problems.…
-
Unpausing a profile is not unpausing devices in the profile
I have a profile for my son's devices. It pauses regularly each evening around bedtime and works well from that perspective. When he gets home and finishes his homework and chores,…
-
Best set up to reach Garden room
I have used Eero for a few years but recently built a garden room that I want to extend wifi to. The room is about 30ft from our kitchen and I bought a eero 6 extender which is connected in the…
-
Eero app often has a red alert notification but you can't tell what that is for in the app
Just as the title says, the Eero app often has a red alert notification, but you can't tell what that is for in the app. When you tap in there is no indication of why there is an alert notification.…
-
iPhones do not get internet when connected to my 2nd Pro 6E
As the title states, the 2nd Pro 6E (not the main one) does not provide internet for all of the 5 iPhones in my house. However, everything else in the that part of the house connects just fine.…
-
Is it worth upgrading Eero Pro 6 to 6E
Hi - my house has several internal brick walls and I have 7 Pro 6 units over 3 floors which I am perfectly happy with, but they occupy lots of power points.…
-
Setup help
So over time, I have collected a few different devices and am considering reconfiguring my setup. Background: 2 Eero Pro 6e, 1 Eero 6 Pro, 1 Eero 6 and 1 Eero.…
-
Combining 2 accounts
Im in the middle of a move and my old house has an eero network through my amazon account. In the new place the technician told me to use a different email,…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links