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v7.1.0 constant ping dropouts on a wired connection

My devices have just updated to v7.1.0 and now all my wired devices are experiencing constant ping dropouts and instability. I am using Eero Pro 6e in bridge mode with a different firewall and router in front of it (ONT -> router -> Eero (bridge mode)  -> switch -> other eeros. I've had this setup for months and it worked very well

Since v7.1.0 I now have constant dropouts. 

Connected directly to my router with an ethernet cable I can ping the router with no dropouts. Connected to the gateway Eero (one step further down the chain) and pinging the router results in random ping dropouts (see attached pic). This is making my whole network completely unstable. 

Is anyone else seeing this and does anyone have any suggestions?

1 reply

    • Michael_eero_support
    • 4 mths ago
    • Reported - view

    Hi  We want to take a look at your network and this issue to see if we can figure out what is going on. Can you please send us an email to support@eero.com and use the subject line "Community Followup - yakuza965" please?

Content aside

  • 4 mths agoLast active
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