-
Random Network Dropping Continues. Please help!
I have had Eero for a few years. Spectrum is our IP. All of my Eero's are hardwired except for 1. We continue to have random network drops. I have had Spectrum out numerous times to confirm that the…
-
eero pro6 will not keep device connectivity <send back ?>
Have 3 pro 6 hubs hardwired, Installed less than 30days ago but having issue anytime the isp has outage my eero crashes when isp comes back online. I have large network.…
-
Improving range
Need help with network tweaks? I got a mesh network going in my apartment with Eero and a range extender to reach out to my garage that's roughly 150 feet away from the apartment.…
-
Hold times
Hold times are ridiculous and they have always been even before Covid. About ready to switch my mesh system not getting good strong network.
-
eero Built-in
When will eero Built-in be available in Brazil?
-
Eero Pro ethernet connection
I just received my first Eero and directions say to connect it to the router via ethernet. After setting up, can I connect the Eero to an ethernet connection in another location in the house.…
-
Apple HomeKit and Apple AirPlay connectivity issues.
I’m having tons of problems controlling my devices on HomeKit. Specifically my T6 Honeywell thermostat. I’ve had it reset many times and for most of the day it says “ updating” but nothing happens.…
-
Guest Network Technical Details
A little background...I wanted my Eero network to be able to tell me when a device disconnects from the network. I have a GFCI outlet that trips randomly,…
-
EERO 6 Drops connection every time internet provider goes off line and wifi never comes back on line without reset.
Just moved in to new house a month ago. Bought a new Netgear Nighthawk CM1100 modem compatible with Comcast, my home has a Luxul 26 port Gigabit ethernet switch for everything in the house.…
-
New mobile app (Android) - How to see bandwidth consumption?
On the old Eero app, I could see a list of devices sorted in order of bandwidth consumption. That way I knew who devices on the network was hogging all of the bandwidth and find out why.…
-
Encrypt.me "You don't have service"
Current eero Plus subscriber. Came to use Encrypt.me today but got "you don't have service" message. Not sure what's going on. Haven't used the VPN for a month or so,…
-
eero Pro 6 be available in Germany?
When will the eero Pro 6 be available in Europe/Germany via Amazon Germany?
-
Pass Internet Through Eero
Hello, My ISP provided router is an eero 6. However, i already have my own router setup (Ubiquiti Unifi Dream Machine Pro / 2x AC AP Pro's) which i want to continue using.…
-
Change of MAC Address at reboot
Hi all, I'd like to understand the reason at the base of the MAC Address change at every boot. Why does this happen? I'd like to completely avoid this because my DHCP is becoming crazy assigning…
-
eero provides wrong LAN IP
I use my eero in bridge mode with AVM Fritz Router. the wifi works perfect. on the second LAN connector of the eero i use a LAN Hub wirh several devices (apple tv, amazon fire, etc).…
-
Setup help
So over time, I have collected a few different devices and am considering reconfiguring my setup. Background: 2 Eero Pro 6e, 1 Eero 6 Pro, 1 Eero 6 and 1 Eero.…
-
Can only open Ring live view once
Very odd behavior happening. We have ring cameras at 2 locations, including the one I am currently at. Something that has just started happening … I can open the Ring app and watch the live view of…
-
Stadia causing Eero AP to die/reboot
Hi, I’m getting regular (say once every 30m) death aka red light on my nearest Eero AP when using stadia. The chromecast ultra is wired onto a switch connected to the Eero which itself connects to…
-
Blocked devices
So I blocked a device around 3 weeks ago it was my cars dashcam as was having issues with either the unit or mifi dongle so blocking it allowed me to fix the issue anyway my blocked list no longer…
-
Eero Beacon nightlight not following scheduled times
After the last two updates the night light will not follow the on/off schedule. Anyone else with this issue? Ambient mode not a good option for where my beacons are placed.
-
eero and Grace Mondo radio issue
My Grace Mondo internet radio will not connect to my eero network. It seems to think the network is using WEP, which eero does not support. If I set up a guest network with no password,…
-
Can I connect my eero 6+ to any ethernet jack of my modem?
Can I connect my eero 6+ to any ethernet jack of my modem?
-
Big increase in “phishing threats” since software update 7/16/22
Hello, just wondering if anyone else is experiencing this. Our system updated I believe July 15th or 16th and ever since then the “phishing threats” have skyrocketed.…
-
Automatic update question
I have noticed lately my EERO is not updating automatically now? I have to push it. Also several other EERO users have reported the same thing. Mine said it would update in the next 24 hours if i…
Content aside
Category actions
Need Help? We're here for you!
We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!
Quick links