eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
Eero Labs features have certainly impressed me and my uses on the network however it should be noted that I was able to narrow down an issue with Smart Queue Management causing issues with “Hey Siri” enabled devices communicating and responding. Where HomePod is meant to take over in most cases, the devices would just quit trying as if they all assumed the other device would complete to request. Turning off Smart Queue Management resolve the issue after trying some other solutions.
I would like to be able to see what the eero firewall has blocked, how many attempts have bounced off the firewall, etc. Does eero Plus enhance the firewall?
Eero Labs request (that turns into regular feature).. I would really like to see an overall ISP network bandwidth usage when in the App. This would be multi-faceted, and allow to see in one view a list of all active devices and their current external internet usage since a certain time. Ideally, there would be a way to filter 'WAN usage since X date". Also a global few of WAN usage since a date.
Hey guys, brand new eero user here. So far loving the mesh wifi, even though it is prob overkill for my 750sq ft apt, ha. It is an old building with lots of plaster, lots of competing neighbors' wifi, and the floor plan is like a long railway car... my old (very good) Asus router couldn't get a reliable signal to the far end with the kitchen, bathroom and laundry area, even on 2.4ghz. Since installing the eero gateway by the modem and setting up one beacon in the kitchen, I have flawless wifi coverage everywhere, and to my delight, getting the FULL speed of my connection, even in the farthest reaches of the apt.
One thing regarding eero labs features: I toggled on all three beta features the other day, and noticed that SQM seemed to slow speeds (according to speedtest.net) on all my devices by about 10%. When I turned the feature off, speeds immediately returned to the full strength they were before. I prob don't need SQM anyway, but just thought I'd add this here.
I'd like to be able to install a VPN on the router so that all traffic is handled by the VPN rather than just the traffic on which I have installed a VPN app.
The local dns caching has been nothing but a huge problem. Especially with apple products, it seems. My HomePods occasionally become unresponsive. Same with Apple TV. Turning off local dns always fixes things.
I'm uploading about 30 GBs to my iCloud drive today. Internet access of all types on all the other devices on my network was a miserable experience this morning. On a whim, I turned on Smart Queue Management. The improvement was drastic and immediate. All other device network access returned to normal. Streaming video from the Apple TV was no longer an adventure in spinning loading icons. And my cloud upload is soldiering onward at nearly the same upload rate (right around the max advertised by my ISP) as before.
Three cheers for Smart Queue Management!
Prioritizing and throttling bandwidth (especially on the guest network) would be very useful in my network.
Also I need to be able to shut down guest automatically at night.
Please go a step beyond band steering and add eero steering: the mesh steers each client to the eero with the strongest signal. The current state permits a client to connect to a strong signal, move to the edge of that device’s range, and stay connected with a weak signal. Eero should instead push that client to another access point.
I’m having trouble with my Sonos app seeing the device as not on the same network. I think this is because it’s not on the 5G wireless which is what the phone is using. How do I ‘steer’ it to 5G or the phone to the one it’s on?
I've been using OpenDNS with Eero for parental controls and see that my home generates about 400k lookups a month on average. I thought I'd try the beta dns caching feature to reduce that and improve performance. After turning it on, I see I am doing about 800k lookups / month with about half of them being a looking of cdn.samsungcloudsolution.com. It looks like that lookup is not working and so my Samsung TV retries over and over. Any advice?
Looking at the DNS caching, this doesn't seem to work at all. Firstly, clients still get two DNS addresses: one of the Eero gate itself, and the other of my ISP. So only some queries (that would be pointed to the gate would be cached) but even that's not the case: I tried little bash script dnstest which should show significantly faster response time second time around for cached queries, but that's not the case. In fact, appears slower than my ISP's DNS on 126.96.36.199...
(192.168.4.1 is Eero gateway).
test1 test2 test3 test4 test5 test6 test7 test8 test9 test10 Average
cloudflare 18 ms 19 ms 16 ms 20 ms 30 ms 19 ms 24 ms 20 ms 22 ms 15 ms 20.30
188.8.131.52 18 ms 22 ms 18 ms 18 ms 17 ms 19 ms 16 ms 39 ms 18 ms 21 ms 20.60
192.168.4.1 21 ms 58 ms 27 ms 36 ms 29 ms 21 ms 20 ms 27 ms 24 ms 32 ms 29.50
norton 28 ms 33 ms 46 ms 26 ms 28 ms 31 ms 27 ms 27 ms 29 ms 27 ms 30.20
comodo 32 ms 50 ms 35 ms 29 ms 24 ms 28 ms 30 ms 41 ms 29 ms 30 ms 32.80
google 23 ms 34 ms 41 ms 37 ms 41 ms 40 ms 25 ms 37 ms 21 ms 43 ms 34.20
level3 35 ms 35 ms 29 ms 34 ms 27 ms 28 ms 27 ms 28 ms 27 ms 98 ms 36.80
Tried the new WPA3 support, but found that devices were constantly falling off the network. When I attempted to disable, several of my Eeros got stuck in a red light mode. After waiting 10-15 minutes, I pulled the plug on each and the network came back up. Then I went back into the app and found WPA3 still enabled. I disabled a second time and the slider now has stayed off. Looks like this might be a little too bleeding edge for my network when we're all working at home.
WPA-3 setting kicked my AppleTV3rd Gen off the network. I had to disable to get the AppleTV back on the network.
- 18 hrs agoLast active