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Pre-Purchase questions
I have a number of questions that I'm hoping someone can answer before making the significant purchase of an Eero system. 1) Will the mobile phone app only work when connected to the home network…
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3 Eeros Setup with multiple non-Eeros WiFi Access Points
BEFORE Eero Installed (3 floors, 3500 sf home) Wired Cat5 Network Setup: + Comcast ISP (coax into home) connected to Arris SURFboard SB6190 DOCSIS 3.0 cable modem + Arris SURFboard connected (via…
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Support?
So I had a problem tonight with my eero going on and offline. I tried the typical reboot process but still same results. I opened the app and clicked the "Call Support" link and placed the call.…
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Eero too warm ?
Top of eero is very warm on all 3 units. Nothing alarming at this point, but haven’t had routers this warm on top before. Anybody else ?
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eero Pro with Arlo
Hi, I have a neighbor who runs the Arlo security cam system. I'm planning to help her install an eero Pro setup. Does anyone know if the eero mesh would be robust enough to support a wired…
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Eero vs Charter ISP downtime
I've been experiencing Internet downtime, 1-2 a week, over the past month. We have 6 Eero 1st gen hubs, wired backhaul, and Charter Legacy (now Spectrum) ISP.…
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Speed problems with beacons
We have used the eero system for a few months and have recently expanded to cover our 6500 sq ft office space (about 25 users and about 100 devices) with the following setup:…
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eero plus - DNS Used?
Hi All, Before signing up for eero plus, I switched my eero's over to using Open DNS. I've noticed on the app that the ability to change my DNS has been disabled, but what is odd,…
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Google Home Dropping Connections
Just got an Eeero Pro and added a Beacon to cover my garage. I have ~25 to 35 devices connected at any given time. So far I'm pleased with both reliability and speed.…
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Bridge mode: Is it really so bad in my case?
I’ve been using four Eeros in bridge mode for a year because my connection was via dsl with pppoe and eero doesn’t handle pppoe. Eero has been great in bridge mode.…
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Pixel 2 XL No Internet
So I purchased an Eero Gen 2 System a week ago and it worked great until Christmas. I came home that night to find I had no internet. I hard reset the Eero System and the router and got it back.…
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Internet randomly disconnects
My internet disconnects randomly for about 5-10 minutes about 5 to 10 times a day.
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Day 2 - speed slowing down significantly...
Day 2, initial setup of Eero (router + 2 beacons) yesterday around noon. Speeds yesterday from the location in the house where i am online most of the time (about 8 feet from one of the beacons)…
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Wired eeros carrying traffic over wifi
I have 3 network switches A<->B<->C. If B goes down, A cannot connect to C. This is on purpose. All switches have both clients and eeros hardwired. eeros are in bridge mode.…
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Synology NAS - Internet Access
I recently added a Synology NAS box to my network. I have set up the box with a static IP from my eero and the box to use DHCP to pull this down. I can access the box from my wifi network without…
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Wifi speed
Have 2 eeros and it runsnat the same speed as it did without them throughout the house...anyone else getting no results. btw, 2100 sq/ft house.
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Chromecast Issues with Eero
Hi all - Just got my eero a few days ago and got it installed. My wireless is now blazing fast compared to what I was seeing with my old Archer C7 router.…
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Eero Plus vs. Luma Parental Controls
I'm curious about Eero+ because a number of competitors offer parental controls baked into the app/hardware. Can you explain to me, @Jeff C. how I can justify $100/yr for something that Luma has for…
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Ethernet A or B - does it matter?
I have my modem plugged into one ethernet and a network drive plugged into the other. does it matter which is which?
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Cannot connect to Office.com using my Eero Home Network
Why am I being blocked from Office.com when using my EERO home network? I have confirmed the issue on multiple devices and have verified that when using another network in my house I am able to…
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Google Home and VOIP
Hey @Jeff C. and eero Team! Happy Holidays to my favorite WiFi Company. So here's the deal, I stumbled upon Google Home and Google Home Mini at an insanely good price of $79 & $19.99.…
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Features
Whats so hard in giving us features I switch from 1st gen eero, Bought google home, Good was slow in bringing out features but they did bring them out last week they brought out kids mode and…
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Mixed eero and non-eero wifi: ssid question
I have four Eeros working fine, but there’s a somewhat remote part of the property where the Wi-Fi signal is weak. Since I’m not in that part too often and I have lots of unused access points,…
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Optimal Network Topology with FiOS, eero, ethernet switch
Hi folks. I need help designing the best / appropriate setup for connecting my new eero system (one 2nd-gen base unit and two 2nd-gen beacons) and an ethernet switch (not purchased yet,…
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How does the 1Password work for Plus?
I currently subscribe to 1Password for families. I’m interested in Eero plus. I’m hopeful that the bundled 1Password offering can offset my current cost for 1Password.…
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