Devices Disconnecting and Can't Re-Join
The past few months I've noticed an issue where two devices on my network, an HP printer and a Visio TV, frequently disconnect from my Eero network and can't rejoin the network. In the case of the printer, I have to turn off the printer and turn it back on to get it to join the network, which it does automatically. In the case of the TV, I have to restart the entire Eero network and then manually re-join the TV to get it connected again. I did check and the printer firmware is the latest version, which was released in 2015 (and no updates available). The TV I am not sure about as I have not checked yet. My eeros, which are first gen, are running eero OS v3.7.0-948. I'm not certain it's the network, but I'm starting to suspect it's the network as I have two devices (that I know of) having issues like this, and at least one of them has not had updated firmware. The eeros do receive regular software updates, which is why I am thinking it's "plausible" that an eero OS update introduced issues for these devices.
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Follow up on this topic: I have decided that my TV's wifi issues are the fault of the TV. I am beginning to suspect that the printer may also be the problem. :) At this point, I think probably it's not Eero.
Content aside
- 6 yrs agoLast active
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