eero Labs features and feedback thread

Meta concern: There is something wonky going on with this page. When I click on a link to a comment in my email, it goes to that comment—for two seconds. Then it jumps to some random place in this mammoth thread.

macOS 10.15, Safari

I would like the ability to change sqm implementation on 6 model even if user has to be told that cake will only work with 500 Mbps.

Just tested the setting to optimise gaming latency on an eero pro, and unfortunately,  it doesn't work very well. Download latency is still around 45-60 additional ms. When loaded compared to unloaded. The intention is to ensure that is around 5ms. 

A pfsense a device connecting through a tuned pfsense box with the eero on the same Internet connection achieves a 5ms or lower loaded additional latency.  

Bufferbloat the still seems to be an issue on the eero. 

If the optimize for conferencing and gaming is turned on, does it optimize for hard wired devices or only Wi-Fi connect devices?

Follow up question if the above is yes: does that hard wired device have to be connected to a non-bridged eero device?

I’ve been having issues with Apple Music and Apple TV where content doesn’t play at all. Apple Music songs either don’t play at all or stop after 15 seconds. Apple TV movies will stop and say “problem loading this content”. Everything will work fine if I disable WiFi or switch to the guest network. I have all eero labs features turned off. 

I would like to see the implementation of a temporary pause of a filtered site or app (10-15 minutes would be ideal), and only the owner of the Eero would have access to it.

Please add a way to deal with products that don’t get along with 5ghz networks. I just bought an expensive outdoor light system called FX Luminaire as part of our backyard remodel. It will not connect to Eero and I’m super bummed. I do not want to switch from Eero but I’m really stuck here. :( 

Monitoring

Loving the new features. Would love to see the ability to change frequency channels as right now my beats headphones are getting interfere from the 2.4 network and have no means to change the channel. 

Manual selection of WiFi channel. At this moment both of my eero 6 Pro and my neighbour WiFi router working on the same channel and frequency.

if you turn on the conferencing and gaming control, it would be helpful to show devices that are affected.  I am also having trouble forcing one device to 5g connection.  I would also like to see wifi connection speed information and quality for each device.

A bandwidth prioritization feature, setting, or profile would be great. The “Optimize for gaming and conferences” drastically slowed download and upload speeds (20 mb down/5mb up) on my gaming pc over Ethernet to the gateway through a gigabit switch. I have a gig through my ISP and the fastest speed I could reach is 748mb down and 40mb up with the optimize feature disabled.

First off, this is a really poor way to collect feedback. It’s a mess, and it’s unclear whether the developers are listening to anything said here.

Second, let me reiterate that Optimize for Conferencing and Gaming really really needs to optimize for streaming video as well as conferencing. It is massively frustrating to watch my TV stutter continuously just because my son is downloading games on the Playstation. Please, please fix this!

Provide more details on what is being blocked. Providing just a number of "events" in a graph is nowhere near good enough for people who decide on a subscription. Seeing what is blocked helps the user/admin make decisions and explain to the family "what has Dad done to the WiFi again?"

Thanks 👍

Is it possible to create a mesh network using our Amazon Echo (5th Gen) devices in NZ & Australia? I was told by a phone rep that that is only a feature in the US & Canada, yet it’s widely advertised? 

I feel like ever since I enabled the conferencing and gaming feature my ps4 hasn’t been functioning properly on the wifi