
eero Labs features and feedback thread

Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
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Just tested the setting to optimise gaming latency on an eero pro, and unfortunately, it doesn't work very well. Download latency is still around 45-60 additional ms. When loaded compared to unloaded. The intention is to ensure that is around 5ms.
A pfsense a device connecting through a tuned pfsense box with the eero on the same Internet connection achieves a 5ms or lower loaded additional latency.
Bufferbloat the still seems to be an issue on the eero.
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I’ve been having issues with Apple Music and Apple TV where content doesn’t play at all. Apple Music songs either don’t play at all or stop after 15 seconds. Apple TV movies will stop and say “problem loading this content”. Everything will work fine if I disable WiFi or switch to the guest network. I have all eero labs features turned off.
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Hello, love the eero system, but have one suggestion. Can you make it possible for connected devices to be assigned to an eero node (instead of being randomly assigned)? I have a static IP setup for all of my devices across (6) eero's and they keep moving between 2 or 3 of my eero nodes, even though one of the eero devices is located the furthest distance away. I know the mesh network compensates, but I'd like to have better control of my network and devices. I don't want the eero(s) to change device assignment randomly. Thank you!
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Can you guys have a way better customer supports?
for sake… it’s been over a week I’m with you for a defective Eero which port 1 and wifi strength is really bad and stutter… bought 2 in July 2022 and one is acting weird since 2week… did my trouble shoot then I gave my result and the customer support isn’t helpful at all worst experience ever… anything that I do on this **** eero isn’t working still have a bad wifi and a bad port 1 … port 0 is perfect but what’s the point when you can only connect in wifi inside 5feet from it… -
A bandwidth prioritization feature, setting, or profile would be great. The “Optimize for gaming and conferences” drastically slowed download and upload speeds (20 mb down/5mb up) on my gaming pc over Ethernet to the gateway through a gigabit switch. I have a gig through my ISP and the fastest speed I could reach is 748mb down and 40mb up with the optimize feature disabled.
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First off, this is a really poor way to collect feedback. It’s a mess, and it’s unclear whether the developers are listening to anything said here.
Second, let me reiterate that Optimize for Conferencing and Gaming really really needs to optimize for streaming video as well as conferencing. It is massively frustrating to watch my TV stutter continuously just because my son is downloading games on the Playstation. Please, please fix this! -
Hi -- this is my first post here.
I noticed that our MyQ Garage Opener Control (myQ-G0401-ES) fails to keep connection with the eero router if WPA3 (eero Labs option) is turned ON. I haven't troubleshot further if something is mitigatable, but the connection goes back to stable if I turn off the eero Lab feature.
Is that known issue?