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eero Labs features and feedback thread

Welcome to the eero Labs features and feedback thread!

Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.

While this section will be more focused on connectivity related features, you can also submit general feature requests here.

For more on eero Labs, visit the eero help center.

1097 replies

    • mongocowboy
    • 9 mths ago
    • Reported - view

    WPA3 sure stinks.

      • mongocowboy
      • 8 mths ago
      • Reported - view

       That’s not it because other routers handle it fine with various devices. Also, I said stink, not suck.

      • maroon_steel
      • 8 mths ago
      • Reported - view

       agreed. My printer will not connect  under wpa3 

    • nblyler19.1
    • 8 mths ago
    • Reported - view

    It would be cool to have the option to give the Optimizing gaming and conference option where we can add the device "ip address" to that setting. basically add have the option to set a ip address for the setting to its job.

    • Ophitz
    • 8 mths ago
    • Reported - view

    The ability to have a device connect to a specific erro would be nice. Basically making that device connect to the same erro every time or stay connected to that erro. This would be good for gaming consoles that need to not jump from nod to nod

    • Hmay
    • 8 mths ago
    • Reported - view

    Pay bill

    • HenryE
    • 8 mths ago
    • Reported - view

    Hola, cuando voy a poder usar mis dispositivos Amazon Echo como extensores de red Eero. Vivo en Argentina 

    • maroon_steel
    • 8 mths ago
    • Reported - view

    WiFi

    • sboydman
    • 8 mths ago
    • Reported - view

    The beta area in eero probably started out as a good feature, but for as long as I have used eero routers, it has become a bad joke. There’s obviously no serious intention of advancing these features as standard choices, and I can infer why. They just aren’t useful in the eero setting.

    If theup are, incorporate them into regular settings. If they are not, please discard them and move on.
     

    Thank you for soliciting feedback on this topic.

    • Lisa.2
    • 8 mths ago
    • Reported - view

    Hello all. Brilliant product and has solved many problems. 

    Please can someone shed light on if there is a facility for 'TOD' rules as you get on a normal router, I have searched the options but cannot find this. TOD is a 'time of day' rules allowing for the user to customise when an item can and cannot access internet, for an item as advanced as this it must have the ability to set 'rules' for example for gaming.

      • cMoo92
      • 8 mths ago
      • Reported - view

       With the eero Plus subscription, you can setup profiles for devices and schedule when they can and cannot have internet connectivity.

      https://eero.com/eero-plus

      • Lisa.2
      • 8 mths ago
      • Reported - view

       Thank you! you are a star this will really help me.

    • Lisa.2
    • 8 mths ago
    • Reported - view

    Hello again, After some excellent advise I would like to upgrade my 'free' subscription to the pay type which will give me access to more features like setting profiles and times of access to the internet however I cannot seem to find information on how much this is and how to do this...

      • Michael_eero_support
      • 8 mths ago
      • Reported - view

       An eero Plus/secure subscription is not needed to use Profiles or Schedules, Plus/Secure just adds the content filter capabilities to the profile.

      However, to subscribe you can do that via the app under Settings->Account, you can also sign up on account.eero.com. If these are ISP provided eero you may need to go via the ISP.

      If you have any difficulty signing up send us an email to support@eero.com and use the subject line "Community Followup - eero Plus sign up issue" so we can take a look and give you some help.

      • Lisa.2
      • 7 mths ago
      • Reported - view

       

      Thanks Micheal I have now set up the Profiles better and the schedule I am slowly getting to grips with, its so effective for the kids!

    • smp7032b
    • 7 mths ago
    • Reported - view

    My eeros have been working fine for over a year.  now dropping signals sll the time after update.  very frustrating 

      • td76
      • 7 mths ago
      • Reported - view

        Every update does the same for me

    • Goandy
    • 7 mths ago
    • Reported - view

    WPA3 disables my HP printer. Disabling enabled my printer to connect to WiFi. Could do with a fix so I can leave it on and use my printer. 

      • Lisa.2
      • 7 mths ago
      • Reported - view

        could this be why my Cannon printer has stopped working?

    • Sr. Eero wireless engineer
    • Sdworman
    • 7 mths ago
    • Reported - view

    HP does not support wpa3 like other products out there 

     

    Shut it off.  You do not need to use wpa3

      • Lisa.2
      • 7 mths ago
      • Reported - view

        if I shut this off will it affect anything else, what is it there for?

      • Goandy
      • 7 mths ago
      • Reported - view

       very possible. Turn off the wpa3. Seems to work 

      • smp7032b
      • 7 mths ago
      • Reported - view

      how?

      • Sr. Eero wireless engineer
      • Sdworman
      • 7 mths ago
      • Reported - view

       this is the encryption used in WiFi 6.  It's stronger than wpa2 and wifi6 allows for faster speeds and larger data transfers.

      So shutting this off will fix your printer issue, but will not allow wifi6 to work.  Hp printers and Tesla wireless chargers are some products that don't support wpa3.

       

      Hth

      • Lisa.2
      • 7 mths ago
      • Reported - view

      thank you I have neither so should be okay then. Thank you for your reply

      • cMoo92
      • 7 mths ago
      • Reported - view

       WPA3 and WiFi 6 are separate things. Having WPA3 turned off doesn’t impact the performance that WiFi 6 brings.

Content aside

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