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Eero unit over heating

I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same.   I also recently added a beacon to my system to further increase coverage to my bedroom.   However, over the last few days, I am having some intermittent internet connectivity problems.  When I unplugged and re-plugged the unit connecting to the internet to reset, I get that the top of the unit was relatively hot (like a computer running for a while), and the bottom of the unit is very hot (burning) to my hand.  Is the normal?  Do I have a defective unit?  Its only been 2 years!  Please let me know if anyone experienced the same?

151 replies

    • Dakoda_Cardwell
    • 1 yr ago
    • Reported - view

    My eero is currently getting really hot to the point it burns my hand when I touch it

      • Michael_eero_support
      • 1 yr ago
      • Reported - view

      Dakoda Cardwell Please give support a call as soon as possible

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