Eero unit over heating
I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same. I also recently added a beacon to my system to further increase coverage to my bedroom. However, over the last few days, I am having some intermittent internet connectivity problems. When I unplugged and re-plugged the unit connecting to the internet to reset, I get that the top of the unit was relatively hot (like a computer running for a while), and the bottom of the unit is very hot (burning) to my hand. Is the normal? Do I have a defective unit? Its only been 2 years! Please let me know if anyone experienced the same?
also, twice on hold for oever 15 minutes. still have never talked to support.
FYI I used a Flir temperature gun on my eeros. Max I got was 129F, with beacons running about 115-120F. Bottom part of the beacons slightly warmer than the top. Warm but not burning at all.
I started the thread about 10 months ago. I must say that the overheating problem is still there. I shuffled the 3 units to avoid the main unit overheating. My concern besides the safety risks, is the performance impact as I experienced reboots from time to time. I am using the very first product units as part of the crowd funding, can someone tell me if the more recent units have the same overheating issue?
ok. so was on hold for 45 minutes yesterday before someone answered. I was at work, Eero was at home. they had nothing to offer. not even a theory.
mine is running warm to hot, shutting down once a day now while I am gone because, I think, it overheats. what I really want to know is why it is heating up if nobody is on it. does that mean there is some sort of incoming signal that is heating it up ...for that matter, is the temperature related to flow of data? I am currently bridging it through my wifi router .... so it goes axial to netgear modem to assus router to Eero modem. ha.
My main router eero failed to udpate 3 different times and left me without Internet. It was also hot. I had 2 eeros so swapped them. After support reviewed it, they said "I believe that a primary contributing factor to your update issues is the fact that the eero in question (XXXXXXXXXXXXXXX) is consistently throttling its own performance, presumably due to a possibly defective heat sink on the unit." I have received the new unit and it seems to run cooler. That was my experience for whatever it is worth.
I just noticed that my unit is super warm, like hot! I just purchased this unit like a month ago and it doesn't seem right...what can be done?
- 8 mths agoLast active