6

Eero unit over heating

I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same.   I also recently added a beacon to my system to further increase coverage to my bedroom.   However, over the last few days, I am having some intermittent internet connectivity problems.  When I unplugged and re-plugged the unit connecting to the internet to reset, I get that the top of the unit was relatively hot (like a computer running for a while), and the bottom of the unit is very hot (burning) to my hand.  Is the normal?  Do I have a defective unit?  Its only been 2 years!  Please let me know if anyone experienced the same?

128replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • I’m having the same issue. I’ve had my eero for 2 years and now it gets SUPER hot and stops working after about 3 hours of being plugged in.

     

    Do the units just go bad after 2 years of normal use?

    Like
Like6 Follow
  • 6 Likes|like
  • 4 wk agoLast active
  • 128Replies
  • 10084Views
  • 42 Following

Need Help? We're here for you!

We're big on support, and we want to make sure you always have the best eero experience possible. Here are several resources you can use if you ever need our help!


Quick links

Community Guidelines

Help Center

Contact eero support

@eerosupport

eero.com