Eero unit over heating
I have been very happy with my EERO system as one that bought the system (3 units) via the crowd funding stage, and referred to 4 more house holds for same. I also recently added a beacon to my system to further increase coverage to my bedroom. However, over the last few days, I am having some intermittent internet connectivity problems. When I unplugged and re-plugged the unit connecting to the internet to reset, I get that the top of the unit was relatively hot (like a computer running for a while), and the bottom of the unit is very hot (burning) to my hand. Is the normal? Do I have a defective unit? Its only been 2 years! Please let me know if anyone experienced the same?
I just noticed that my unit is super warm, like hot! I just purchased this unit like a month ago and it doesn't seem right...what can be done?
First off let me say I loved eero in a lot of ways, mine was brand new out of the box and was running hot to the point where I would encounter some connection and speed issues, I returned and the new was the same, at this point I had to explore another Wifi mesh system and chose google WiFi, I was a little sceptical but to my surprise google wifi was just as fast as the eero and all is very cool to the touch and room temperature like, easy to setup and I noticed more features on the app like device priority and etc, I have had zero issues from google and at half the cost, the eithernet ports (2) on each base is very helpful and the hard wire to any devices ran a lot faster vs the built in wireless card that device had, I really wanted eero to work but maybe in the future when issues are corrected and price drops some, I realize you get what you pay for but there is a extent that all works the same, Ford,Chevy,Dodge they all have there kirks but are priced equal, google security is also a plus at no cost yearly or monthly, eero fix these issues for the future because had I not experienced theses issues I wouldn’t of been forced to explore other options that won me over, and I’m not s google fan either btw but it works very well
My Eero continues to overheat and shut down. I am too far out to be able to return it to Bestbuy. I am going to go by small fan to see if it stops happening. I still do not understand why it is heating up, if for example, is it because so many devices are attached? frustrating.
Update: I decided to give eero another shot on a second home and I am getting temps of 123/124 aimed directly at the top center with a fluke infrared gun, to be fair it was the same as the one I returned, 2 different vendors so apparently the temps are normal Drew can you provide some expected temps to everyone? Top and bottom? Keep in mind google WiFi has no moving parts either and there needs to be some sort of idea of what’s expected, the eero is kept out in the open on flat surface and that home keeps a 75 degree room temp 24/7, I bought the second set of eero at my additional home to compare and out of curiosity and although I do admit the eero does give a little better wifi speed over google: google 149 down 30 up vs eero 298 down 30 up: anything over 100 down is more than efficient to stream 4K, video game, video chat and etc, what are your temps running?
Temps will run usually from 118-128 with a infrared temp gun aim at center closet by, people that have issues with the app saying the eero is offline or not connected but yet everything is still working fine? Make sure you are force closing your app every time you go on and off you mobile devices, get into the habit of always force closing everything you use on your mobile device because as you know eero is app dependent in order to see anything and your mobile device can and will be part of the issue
I just purchased my eero and although I have not had any connectivity issues, the temperature ranges between 117-123. The beacons average around 80 degrees. Is this normal or should I be concerned?
I see so many inquiries about the normal temperature of the units. I suggest EERO adds the temperature reading or temp status of the units to the app. If they are within the normal range show it in green, yellow for above normal and red for shutdown prevention/restart due to heat, etc.
this will aboif people like myself (when first purchased) to be made at ease and allow eero to concentrate on answering other inquiries which would be more useful if their time.
Anyone feel this way?
I'm having the same problem. The internet is constantly cutting out because the eero is overheating. Seems like they should add vents and replace the old units for customers who are having problems...
- 10 mths agoLast active