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eero Labs features and feedback thread

Welcome to the eero Labs features and feedback thread!

Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.

While this section will be more focused on connectivity related features, you can also submit general feature requests here.

For more on eero Labs, visit the eero help center.

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  • WPA3 features do not play well in conjunction with myQ devices.  myQ devices won’t connect or work when this feature is turned on.  I tried with band steering and 5 ghz features on and off- it is there WPA3 feature that acts as a block.

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  • Good afternoon. I am writing this post while I am sitting no too far from one of my 3 eero6 extenders in the first floor of my house, called office. The problem that I am having,  is that the system prefers to connect to the main router that is on the second floor (guest room), instead of connecting to the mesh in the first floor,  very close from me. I enabled the beta option to steer signal (band steering) , but no luck with that as well. My phone wifi icon has two out of three bars. My Vizio TV in my third floor, is connecting to my extender on the first floor called office.

    Any advice? 

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  • Second picture. 

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  • Office room and the room that I am sitting. Very close location.

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  • I am having an issue when I changed my domain to AWS from godaddy the local DNS cache did not refresh for several days. I finally had to shutoff the local DNS cache to get my new site working!

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  • I've been tearing apart my WiFi network and network stack over the past few months trying to figure out what's going on with my connection.  Here's what I've figured out:  When I have the "optimize for conferencing and gaming" Eero Labs feature turned on, the connection remains fine for some conference services (Blue Jeans and Zoom), regardless of whether I have Pulse Secure VPN turned on for work.  Often my kids are using Google Meet for their classwork at the same time and having no problems.  However, when I use VPN with WebEx (which I think they are running on premise), the connection is very bad (choppy audio, can't even operate the mute/unmute buttons), and it seems like the VPN connection remains bad even after I turn off the Eero Labs feature until I restart VPN.

    Not conclusive by any means, but that is what seems to be happening.  Today I observed that was the case even when my wife and children were not in meetings or classes at the same time.  

    After turning off that Eero Labs optimization, everything was fine with WebEx again, VPN or not.

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  • When are the Alexa skills and everything else that's missing from the European / UK version going to be available, going by the description of what you buy and what you get they are not even close. The description of what the product does is an incredible work of fiction or complete bs depending on your viewpoint ?

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  • I would like to see band steering for wifi6 capable devices. 

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  • As soon as i activated the latest feature; all SmartLife driven features installed in our home stopped working!! Not good

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  • Using the 5ghz feature on the latest beta version stopped all SmartLife-driven devices to loose connection! Not a great feature...

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  • How can monitor/log sites visited by specific devices on my own network?  

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    • Jadams537 You cant... already bubbled this up to Eero... Slow dev response time...

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  • my eeros arrived today, it looks like a great product, but I see something I don't like (the light of eeros is too strong and there is no way to remove the annoying light)

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    • Danitano3 Def can turn it off, open the tab that shows the devices connected above the profile section and under the "Online" status. then click on the eero, then LED Light > off

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  • If you mean the nightlight that can be turned on and off for each node. If you mean the led indicators I don't think you can. I have never noticed them but my mine are not in a bedroom where it might bug me.

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    • Togacuse You absolutely can. julesmoretti  instructions in the reply above are completely accurate.

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  • Hi I have the eero pro 6 (3 pack) a feature I’d like to be able to see in the future is to be able to control which devices are connected to which routers. I have one router up stairs (the gateway connected to my modem) and I would like all my devices I have up stairs connected to this one. And similarly with the two downstairs. For whatever reason, my ring doorbell is connected to the eero up stairs which also happened to be the farthest router to it. 

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    • PyrotechnicFirefighter It's all up to the client device (and the manufacturer of the device which programs the logic) to choose which node to connect to. eero can't force the device to connect to a specific node.

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  • The older eero software used to give a total count of active devices and of disconnected devices.  I would like to see that back in the view if possible. Maybe even a history of the device count historical as well?  Thanks

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  • Wouldn't be awesome to have speed test for each repeater,  and not just for the router! 

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      • thatsthequy
      • Enthusiast
      • thatsthequy
      • 7 mths ago
      • 1
      • Reported - view

      Ripxfit I think they are working on this. For now, any nodes that show full bars have a >100Mbps connection.

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      • Ripxfit
      • Ripxfit
      • 7 mths ago
      • Reported - view

      thatsthequy awesome. My connection is 500 but the max I can get is 200.

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      • thatsthequy
      • Enthusiast
      • thatsthequy
      • 7 mths ago
      • 1
      • Reported - view

      Ripxfit 200Mbps on a wireless node is pretty good in my experience.

      Like 1
      • Ripxfit
      • Ripxfit
      • 7 mths ago
      • Reported - view

      thatsthequy but is is less than 50% of total speed. 

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  • WPA3 is buggy.  Surface pro 3 would not connect.  Disabled WPA3 and it connected without issue.  

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  • When I turn on optimize for streaming Netflix continuously drops out every 15 minutes 

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  • Hi, I’ve been testing out the latest Eero labs features recently and have noticed a performance decrease when Local DNS Caching is enabled. The page loads seem to take longer and aren’t as snappy as they are without this feature enabled. Also, Band Steering seems to make the WiFi connection inconsistent on my devices. My iPhone will switch bands frequently even when I’m in one location, causing the speed to fluctuate. I’ve had no problems with the WPA3 security feature and that has been great. Just wanted to send in my observations. Thanks. 

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  • Hello, 

    I had a trouble configuring guest network in bridge mode. Eero techs said guest network behind bridged config but actually works if you enter DNS servers manually it works with 1.1.1.1 or 8.8.8.8

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  • Great speed here in my room at 5g connection,  with all the wifi bars but almost always so much jitter. Why is that? 

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  • When will the beta feautures become alpha and when can we expect an update of new to test features? Thx

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    • daniel. vasiliadis Alpha come before beta. Beta is pre-release.

      Like 1
      • DV
      • DCV
      • 6 mths ago
      • Reported - view

      Clinically Speaking Sorry, for the misunderstanding. Could someone competent answer please. When can we aspect the features of the lab be implemented? Thx

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  • With Band Steering activated my desktop could not stay connected to network. 

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  • The WPA3 feature prevented my HP Officejet Pro 8600 printer from reconnecting to network after going offline. 

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  • I don’t think any of the enhanced features work well enough for the plethora of network configurations supported by EERO. 

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