eero Labs features and feedback thread

WPA3 features do not play well in conjunction with myQ devices.  myQ devices won’t connect or work when this feature is turned on.  I tried with band steering and 5 ghz features on and off- it is there WPA3 feature that acts as a block.

Good afternoon. I am writing this post while I am sitting no too far from one of my 3 eero6 extenders in the first floor of my house, called office. The problem that I am having,  is that the system prefers to connect to the main router that is on the second floor (guest room), instead of connecting to the mesh in the first floor,  very close from me. I enabled the beta option to steer signal (band steering) , but no luck with that as well. My phone wifi icon has two out of three bars. My Vizio TV in my third floor, is connecting to my extender on the first floor called office.

Any advice? 

Second picture. 

Office room and the room that I am sitting. Very close location.

I am having an issue when I changed my domain to AWS from godaddy the local DNS cache did not refresh for several days. I finally had to shutoff the local DNS cache to get my new site working!

I've been tearing apart my WiFi network and network stack over the past few months trying to figure out what's going on with my connection.  Here's what I've figured out:  When I have the "optimize for conferencing and gaming" Eero Labs feature turned on, the connection remains fine for some conference services (Blue Jeans and Zoom), regardless of whether I have Pulse Secure VPN turned on for work.  Often my kids are using Google Meet for their classwork at the same time and having no problems.  However, when I use VPN with WebEx (which I think they are running on premise), the connection is very bad (choppy audio, can't even operate the mute/unmute buttons), and it seems like the VPN connection remains bad even after I turn off the Eero Labs feature until I restart VPN.

Not conclusive by any means, but that is what seems to be happening.  Today I observed that was the case even when my wife and children were not in meetings or classes at the same time.  

After turning off that Eero Labs optimization, everything was fine with WebEx again, VPN or not.

When are the Alexa skills and everything else that's missing from the European / UK version going to be available, going by the description of what you buy and what you get they are not even close. The description of what the product does is an incredible work of fiction or complete bs depending on your viewpoint ?

I would like to see band steering for wifi6 capable devices. 

As soon as i activated the latest feature; all SmartLife driven features installed in our home stopped working!! Not good

Using the 5ghz feature on the latest beta version stopped all SmartLife-driven devices to loose connection! Not a great feature...

The older eero software used to give a total count of active devices and of disconnected devices.  I would like to see that back in the view if possible. Maybe even a history of the device count historical as well?  Thanks

WPA3 is buggy.  Surface pro 3 would not connect.  Disabled WPA3 and it connected without issue.  

When I turn on optimize for streaming Netflix continuously drops out every 15 minutes 

Hi, I’ve been testing out the latest Eero labs features recently and have noticed a performance decrease when Local DNS Caching is enabled. The page loads seem to take longer and aren’t as snappy as they are without this feature enabled. Also, Band Steering seems to make the WiFi connection inconsistent on my devices. My iPhone will switch bands frequently even when I’m in one location, causing the speed to fluctuate. I’ve had no problems with the WPA3 security feature and that has been great. Just wanted to send in my observations. Thanks. 

Hello, 

I had a trouble configuring guest network in bridge mode. Eero techs said guest network behind bridged config but actually works if you enter DNS servers manually it works with 1.1.1.1 or 8.8.8.8

Great speed here in my room at 5g connection,  with all the wifi bars but almost always so much jitter. Why is that? 

With Band Steering activated my desktop could not stay connected to network. 

The WPA3 feature prevented my HP Officejet Pro 8600 printer from reconnecting to network after going offline. 

I don’t think any of the enhanced features work well enough for the plethora of network configurations supported by EERO.