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eero Labs features and feedback thread

Welcome to the eero Labs features and feedback thread!

Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.

While this section will be more focused on connectivity related features, you can also submit general feature requests here.

For more on eero Labs, visit the eero help center.

1097 replies

    • pakiriffic
    • 3 yrs ago
    • Reported - view

    Band steering doesn’t work efficiently. It keeps on disconnecting and reconnecting to other beacons even while i am sitting next to the main hub. 

      • Enthusiast
      • thatsthequy
      • 3 yrs ago
      • Reported - view

      pakiriffic What device is this happening on? eeros will not drop clients unless it is overheating (30+ Celsius) or is overloaded with too many clients (think over 100 per node). Otherwise, roaming decisions are completely up to the client device. Maybe try spacing out your nodes a bit more?

    • Freakin punkrock nerd. I try and help and forgive my rudeness
    • Freakinkat
    • 3 yrs ago
    • Reported - view

    Hello, I'm sure I don't say as much as I should, I'm personally self taught in my many little hobbies and work, which i feel certain this has been brought up before, but I dont see whst harm it would do to mention the heating problem with the main and minis, I'm sure little heatsinkss and all are cute solutions but I'm afraid 👎 No, it would be a bandaid to a bullet wound. These things have gotten and can get nearly so hot that holding it in your hands would burn you, Now aside from that being just horrible since when has any pc or components enjoyed high temps to get the most from our systems? We don't, we cool them? Or am I incorrect? But do keep in mind I recall a photo I took of one being around 15 degrees from being a lagitament fire hazard. Wish I was joking but, heat sinks will not cover it, ive taken into account the build of the eero and cracked one open and ran little fan with a heatsink and thermal paste all that good stuff and talk about night and day difference where I was pushing at most around 820, I managed to get to 997 speeds which was nice,  figured id take it to a new level and used a liquid cooling unite I had laying around, cut the hose and made it into an open loop water cooled unit (and yes for the fun lf it ran some RGB around the base of it and it looked exactly how you'd probably imagine, but I can tell you i could have passed that 1GBps easily, so their is alot of potential for these little guys as we as extending the range, which really was just getting it higher then a foot socket. Anywho I hope this help or at most maybe entertains some1 till next time

    • smarthomeman
    • 3 yrs ago
    • Reported - view

    Same for me

    • Ede
    • 3 yrs ago
    • Reported - view

    With band steering On it cause my iPad Mini (3rd Gen) to only pick up the 2.4 GHz on eero. Beacons. Essentially making it useless because the  2.4 Ghz is very crowded here and the Eero uses band 1 which has about 18 users ... Erro will nor use the 6 or 11 channel that only has 2 users each ???

      • Enthusiast
      • thatsthequy
      • 3 yrs ago
      • Reported - view

      Ede How long has Band Steering been enabled? Once it connects once via 5Ghz, eero will favour that preference when the device roams or rejoins the network. Keep in mind if you are outside of 5Ghz range then it will still fallback to 2.4Ghz, which has much better penetration.

    • omatus
    • 3 yrs ago
    • Reported - view

    WPA3 is not working with an older iPad. The iPad would not connect when turned on. However, it connects when WPA3 is turned off. 

    • koehn
    • 3 yrs ago
    • Reported - view

    Love the eero, I’ve used mine for several years without complaint. I would love to see a few feature tho:

    1. IoT devices: A setting for a device that prevents that device from seeing my LAN but allows internet access. That way, if a device is compromised, it cannot be used to access anything else on my LAN. Also prevents IoT devices from “sniffing” other traffic on my LAN. Ideally, would alert if a device started acting strangely (communicating on new ports, etc) so it could be disabled. Bonus if home automation LAN traffic like HomeKit could be allowed. 

    2. Inbound IPv6 routing: allow inbound IPv6 traffic. Since outbound IPv6 traffic is supported, this should be a router-level setting.

    3. Overall traffic: A way to see how much traffic is going out/coming in. 

      • microChasm
      • 3 yrs ago
      • Reported - view

      koehn Other perspectives on your 

      1. Use the Guest network feature

      2, eero Help doesn’t say much about iPv6 support here: https://support.eero.com/hc/en-us/articles/115005975026

      3. Check that at ISP level if you are trying to monitor internet bandwidth. Otherwise, use a managed switch that can monitor network traffic and provide metrics

    • Nthnlee
    • 3 yrs ago
    • Reported - view

    WPA3 support is a fantastic idea, but I noticed it prevents my HP Envy 4500 printer from connecting to the wireless network. It connects fine when WPA3 support is disabled. Perhaps there are some issues with backwards compatibility?

    • xoqmblcjyi
    • 3 yrs ago
    • Reported - view

    I had problems connecting an LG TV and a Chromecast. I tried disabling 5 ghz via the troubleshooting screen and it worked temporarily until 5 ghz was re-enabled. I searched around and found a suggestion that disabling beam steering would work on reddit, which I tried and it worked for me. Seems like beam steering still has a lot of compatibility issues.

    • DaMosesofBeer
    • 3 yrs ago
    • Reported - view

    Once I started the Beta  erosion I noticed that my HP printer can no longer connect to the internet/router. What do I need to do to resolve this issue?

      • cMoo92
      • 3 yrs ago
      • Reported - view

      DaMosesofBeer I’m guessing you probably turned on WPA3. Turn that off and your printer should connect again. If you didn’t turn on WPA3, it might be the band steering option.

    • NPJ
    • 3 yrs ago
    • Reported - view

    Had the same problem....turning off WPA3 fixed it but I’d spent more than an hour on HPs site resetting everything I could find...

    • McMyers183
    • 3 yrs ago
    • Reported - view

    Love the Eero setup and absolutely love the beta/lab/advanced features! I've almost forgotten how frustrating pre erro life was when I had to fight opernwrt every month or two. 

    I do have two recommendations for beta/lab/advanced features.

    1. It would be absolutely extraordinary if we had a way to set custom ad block rules, or simply create/edit dns records while local caching is enabled. That way if we have a need to block a specific domain, we can simply make it resolved to 0.0.0.0.

    2. Is simply the reporting piece of #1. Some type of visibility into the dns resolutions occuring. Could be real time while monitoring or just a short 5 minute window, wouldn't need to be historic records stored in a DB. 

     

    Anyway love everything about eero, you guys/gals have created an extraordinary solution to the covid wifi headaches that many of us faced several months ago. For that, thank you!

    • rose_goldfish
    • 3 yrs ago
    • Reported - view

    Excellent features, simple setup and unbelievably stable (including beta options switched on)

    Solved all my wifi headaches.

    Nice one.

     

    But......I like stats, so would love more info on that, I see there's lots of discussion already so I'll leave it there.

    • Valios
    • 3 yrs ago
    • Reported - view

    Smart queue feature does not work well, I have a streaming based TV service and if the xbox, a tablet, or a phone starts a download all streaming services start buffering. Previous modem had a QoS so I could protect the signal to the boxes. Would be nice to have a form of QoS or be able to limit how much bandwidth a device can use.

      • Enthusiast
      • thatsthequy
      • 3 yrs ago
      • Reported - view

      Valios What is the speed provided by your ISP? Check under the "Activity" tab.

    • ochie629
    • 3 yrs ago
    • Reported - view

    When WPA3 security is enabled in Eero Labs, my third generation AppleTVs all cannot connect to WiFi. With WPA3 disabled, all is good. 

      • Freakin punkrock nerd. I try and help and forgive my rudeness
      • Freakinkat
      • 3 yrs ago
      • Reported - view

      ochie629 ord un supported on apples end most likely

    • rose_goldfish
    • 3 yrs ago
    • Reported - view

    Recently had to turn off band steering. As devices were constantly disconnecting and reconnecting.

      • Freakin punkrock nerd. I try and help and forgive my rudeness
      • Freakinkat
      • 3 yrs ago
      • Reported - view

      OR yea it's something that you need to set up like prioritize in profiles. Its like it wants to be AI and self learning but it's not, It kinda is but it just isnt. 

      • Flempitsky
      • 3 yrs ago
      • Reported - view

      OR I had same issue with older IP cameras and Light Bulbs

    • Myckel
    • 3 yrs ago
    • Reported - view

    I don’t kno what happen but ever since this recent update my wifi has been moving slower Nd on my Xbox I can play any games anymore because I’m constantly lagging and it’s also says double bat type detected 

Content aside

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