eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
Band steering didn't seem to work yesterday. After updating my Xbox one, it rebooted and connected to the 2.4 network. More than 12 hours later still there. Rebooted the Xbox again and it's back on 5 GHz.
Also, th Xbox is only using IPv4, even though IPv6 is enabled on my eero, and supported by my ISP. Not sure why.
my eero has been disconnecting all the time and runs fine at time and slower than snail
no the whole network the gateway included
When turning on WPA3, both of my printers wouldn't connect (HP photosmart 7520 and Epson WP-4530). Both should support WPA2 so not sure why they couldn't connect.
I had the same issue with an Epson Artisan 837.
With the 2 Eero extenders supplied as standard by my ISP, I have lost control on what Band I wish my devices to work. I thought that Band Steering would solve the problem of having my devices change yo 2.4G but I was disappointed as my devices stay on 5G for a few minutes only before lapsing to 2.4G. This happens even when my devices are almost touching the wired Eero. Sometimes, I get the feeling that my wired Eero does not accept More than one single device on 5G. Why is this?
I'm referring to device drivers for your computers and devices that use wireless.
You should reach out to eero support for more troubleshooting. They might have a resolution for your issues.
So just upgraded to the eero 6 system and it doesn't allow me to use some of the same optimizing options in the app but says they're there to use like the optimize for conference and gaming unlike when I had the eero 5 network system was wondering why is that
Same. Assume WiFi 6 handles bandwidth efficiently enough without beta patch.
So, as with many others i have seen with printer related issues, i found that turning off wpa3 and band steering lets me connect to my HP Envy 5300. Without doing this the printer will not connect to any device in my house. ie, windows laptops, iphones, desktop.
Im fully up to date with all software and firmware. Is this my only option? Its just i get my daughter coming to me at random times of day and NIGHT to turn them off so she can print a Harry Styles picture 🤨
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