eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
1086 replies
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The band steering option is a good start. However, pushing everything to 5GHz is not the way to do this. Give us the option to choose which devices we want to connect to 2.5 and 5GHz independently. With all of the IOT devices that are in homes. Some devices won’t function on 5GHz at all. This renders your current “band steering” toggle useless.
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Faster goto SETTINGS > TROUBLESHOOTING > My device won’t connect to my network to pause 5ghz. Typically ioT devices just need 2.4 for the initial setup.
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Druuge this feature doesn’t seem to work. I tried this but still couldn’t get the 2.4 GHz devices to connect. I had to add an old TPLink device to the network to recognise those devices.
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Dear Eero team, when I turn WPA3 on it kicks out my Apple TV 3rd Gen. would you please fix in the next update. Thanks so much for all you are doing. Love the new features
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The option to enable the optimize for gaming and video conferencing isn't available even though my network isn't in bridge mode
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Had to disable Local DNS caching it was causing issues with Plex
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I have just had to reboot my network and I have lost a number of 2.5ghz devices again. Please can u fix the support for this range. The devices used to work fine on netgear range extenders.
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I have had orbi and original eero pro with beacons never had issues. With eero 6 pro nothing but problems . I have spent almost $1000 on 4 eero 6 pro devices. Eero please fix what ever you have broken. Don't says its wifi 6. I had Verizon version of orbi for a short time never had issues and that was wifi 6
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Would love to see an “encrypt dns” setting in there. Via either DNS-over-HTTPS or DNS-over-TLS
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While the eero Labs features are very welcome, whenever I turn on WPA3 my Surface Pro loses connection and refuses to connect to the WIFI. The only way to connect again is by turning WPA3 setting off.
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How can we tell the version of beta features?
I'm happy try them out, when they cause issues with the rest of my network environment, I have to turn them off.. I haven't found a path to understand when they've been updated, so I can see if the update fixes the issues I have.
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Have had two issues with WPA3 to this point. The first was with an iPad Pro not running the latest software. I could not get it to connect to the Eero 6 system until I shut off WPA3. It then connected fine and I updated the OS. Turned WPA3 back on and it seemed to work fine then. Today on my Eero Pro 6 system I found that my garage door MyQ hub system was having issues connecting. I updated the Eero Pro 6s to 6.0.4 a few days ago and didn’t notice many issues until the last 24 hours or so. I’ve shut WPA3 off and it seems to connect fine now.
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Hey gang- just upgraded my setup to the latest models and was disappointed to find that the HomeKit Router functionality has been removed! Please tell me that you’re not “pulling an Amazon” on us and removing rival functionality. Not sure what I’m going to do, but probably going to return these and move to a different brand. :(
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Everybody acts like this is fantastic but it's not. It will not update on its own, it only holds a few ethernet cables, it requires an extension to have Wi-Fi up stairs, and I'm still glitchy. I'm not impressed at al.
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Band steering took one of my TP range extenders and wouldn’t allow it to extend the 2.4 network to my generator.
Content aside
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