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Problems with latest Eero 6 Pro update and Wemo Mini smart plugs?

I was gone from the house for about a week and there was at least one, brief power outage.  When I returned home, I see that there was also an Eero update while I was gone.  After returning home all 3 of my Wemo Mini Smart Plugs were offline.  When I factory reset them and try to re-add them to Wemo and HomeKit, the whole process work perfectly until the very end, but then the configured Wemo mini smart plugs will not connect to the WiFi.  Temporarily halting the 5 gHz band has no effect, nor does setting it to Legacy mode. 

Did the power outage fry all 3 of my smart plugs, but nothing else, or did something about the Eero update make the Eero Pro 6 incompatible with Wemo Mini Smart Plugs.

I was able to get some replacement Feit smart plugs (2.4 only)  to connect and work just fine, but they do not work with HomeKit like the Wemo ones do.

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  • I do not have any issues now after I turned off all the settings. 

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      • markwhy
      • markwhy
      • 1 mth ago
      • Reported - view

      naiju. merin  can you tell us who are  following, what settings did you turn off to get wemo to work?

      Like
    • markwhy UPnP, Client steering and Thread.

      Like
  • Right now I have everything turned on except WP3 and I have all my WEMO devices showing and working right now. That will probably change. 
     

    I’m starting to wonder if my ISP also has a hand in this mess. Last year, prior to getting the EERO mesh system I was having problems (sometimes) with email hosted on another server.  If I tried to access with LTE on my iPhone, no problem. Also had problems with web sites hosted on that same server. My ISP insisted that they weren’t the problem, so I installed a VPN, and mail/access problems went away. The only problem with the VPN is that some sites refuse to allow access via a VPN, so I frequently have to turn on/off. This won’t help with WEMO though unless you can set up a VPN between EERO and modem, as right now the VPN is on individual computers/iPads/iPhones. 

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  • I just turned on my WPA3 and all seems to be well right now. Spoke too soon, three devices just disappeared.  Now another device just vanished. Did a refresh and one device came back. 

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  • Seems that WPA3 on was causing problems with some of my other devices at least through HomeBridge. Had to restart HomeBridge, but for now I am leaving WPA3 off. 

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  • Shortly after writing the last post (next day) all seemed to be working properly. In an attempt to find a solution to the on again / off again issues with WEMO devices I decided to try an EVE Energy plug and it seems to work just fine, if a little slow to respond at time. After testing this unit for about a week I decided to order 5 more. I was starting to wonder if I was  spending money unnecessarily as the WEMOs were all working flawlessly, until tonight when all but one device went AWOL again. So when the EVEs arrive next Wednesday all the WEMOs are being taken down and replaced with the EVEs. As to the switches, they are being replaced with Insteon units. This may be a bad plan as it seems that Insteon is dying, although the new Nokia Lamp products seem to replace Insteon and their new hub may also support the Insteon switches in the future. 

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  • I find that the Insteon switches work reliably, although they don’t always report their current status correctly. Although Insteon does not currently support HomeKit (ignoring that dubious HomeKit hub they used to have), I do use my Insteon switches with HomeKit via Homebridge. 
     

    One of the reasons that I like the Insteon devices is that they support the older X-10 technology which is supported by HomeLink that ships in many cars. I use the HomeLink to open/close my garage door, and also to turn the garage ceiling lights on and off. The only other option for controlling lights from HomeLink is a proprietary HomeLink system that I don’t believe integrates with any other system. 

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  • Same issues as everyone else, except with Wemo switches. Same actions taken to rectify situation. When 1st installed Eero no issues with connecting the Wemo switches, in fact they worked better than the old router. Then they just quit working. James, add me to your email list please. I prefer email to hours on the phone.

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  • We’ll I’ve replaced all my WEMO plugs with Eve Energy devices and the system seems to be behaving quite well. I managed to set up my two WEMO mini plugs directly on HomeKit (I.e. not through HomeBridge) and they seemed to work ok, but as soon as I relocated them to different outlets they wouldn’t show up, so I would have had to re-set them up again, so they are also gone from my collection too. So now I have three WEMO switches left that only show up in the WEMO app if I disable the 5 GHz network. Other devices that I have that are 2.4 GHz only seem to play quite nicely with the EERO mesh network, so I am convinced that it is the WEMOs that are the problem. I am just waiting for the replacement switches and will then be WEMO free. 
     

    Not really that sad about dropping WEMO after their stunt of bricking their netcam. 

    Like
      • Element
      • Element
      • 3 days ago
      • Reported - view

      andyj thanks for mentioning Eve. I wasn’t even aware of it and know little to nothing about Thread. I do have a HomePod mini already so I understand that can serve as my Thread hub/router. The Eve plugs are somewhat pricier but a little less than the Lutron Caseta and more capabilities like energy monitoring which is nice. At this point having something reliable and that doesn’t constantly break far surpasses the increase in cost

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  • Following this topic as i had an eero pro (I think) router and beacon I rented through my ISP (TDS Telecom). I have a mix of about 4 of the older WeMo plugs (wide ones) and about 6 of the newer small ones or minis. All worked fine. I decided to save the monthly charge and buy my own eero so just got the latest and greatest eero pro 6. I did the replace option to replace the main router and beacon with the eero two pack system. The older wemos reconnected just fine as did pretty much everything else but alll the newer WeMo plugs went offline. I’ve tried everything I’ve seen suggested and cannot get them back into HomeKit. I did manage so far to get a couple of them into the WeMo app but they still won’t connect to HomeKit. I’ve pretty much given up. It seems the newer plugs with newer firmware won’t play with the eero 6 Pro.  They did work with the other eero. Hate to junk them but guess I’ll box them up and find something that works (like very expensive Lutron Caseta) 

    Like 1
      • scw
      • scw
      • 3 days ago
      • Reported - view

      Element  True that, the newer firmware seems to be the issue :-(

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