
eero Labs features and feedback thread

Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
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So I am assuming my eeros updated to the beta version which allowed the wpa3 to be tested. I ended up power cycling all of my pods and everything connected again except for a surface pro 3.
A suggestion for doing sleep schedules. It would be easier to do a sleep schedule based upon each individual device versus just a profile. In order to do sleep schedule I had to create several more profiles for each of my kids so some things would have access but some things would not. I have kids of different ages and they all don't fall in the same category for amount of time or usage they need.
I'm still working on another issue of my wife complaining with her Apple phone is slower than on regular 5G through our carrier. I'll fiddle around with that a little bit more and see if I can figure something out.
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Enabling WPA on my Eero 6 stops myVOCOlinc SmartBar Wi-Fi Plugs (VP5X) unable to connect to my network.
https://www.vocolinc.com/products/smartbar-wi-fi-plug-vp5x -
what ever you changed revert it back, my speeds are 510 down 72 upload but when im wired i get 510 20 upload wired (wifi is fine but i dont use it nor want to) but when i click optimise for conferencing and gaming the speeds go to normal but i dont wanna use it because its not good, lmk if theres a fix
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1st off… why can’t I send feedback directly from the app? I had to make a whole new account just to send feedback about how I had to change all of my network settings just to get my stupid coffee maker to connect to the internet.
seriously, why does my keurig have to have a million different settings for it when everything else connects (mostly) using the default settings,
having to find the troubleshooting tab to get the wifi in 2.4 only mode is also super stupid. I just want my devices to connect when I’m setting them up.
terrible design and why is it overly complicated?
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The WPA3 toggle was on and it took a call to support to find it was the reason why printers using WPA2 were failing to connect. Surely this toggle shouldn't be designed to impact old devices? It was a consumer network owned by an elderly relative whose printer stopped working so of course it created a big problem. As it was in the beta developer section of the App I didn't looking in there until support suggested. It would be better to leave such beta features off by default.
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Guys,
We need to be able to disable or configure DFS. Some devices don’t like certain DFS channels (Roku/Firestick, etc) and will ignore 5ghz. Some of my devices end up with slow 2.4 ghz connections that aren’t good enough for 4K, but they work fine on 5ghz (when eero selects a lower channel). I’m looking for another solution now as this is a big use case for me.
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Anyone else extremely disappointed that they have yet to release any new eero labs content? When I first got my system I was actually really hyped about this idea. Eero really made it seem like they were going to be releasing new features/innovative networking ideas. Now it has been almost a year and a half since I bought my Eero and they have yet to release a single new lab idea. Y'all should change your description of Eero Labs. It is hardly the "latest innovations in wifi". Additionally, y'all shamelessly claim to be "pushing forward new features in future app releases". The labs have literally not changed at all since I purchased my system a year and a half ago. Seems a bit dishonest to me.... Why not be forthcoming about what these features are? They are simply streamlined ways to further customize your wifi. It's frustrating you frame these features as "innovative" while the majority of routers made in the last 5 years have the ability to implement these features. I'll admit on these routers it is much more complicated and time consuming but certainly possible. I would have been perfectly happy with my purchase if you had simply never even mentioned Eero Labs, but you did. Y'all don't get to advertise your products as having this feature when you clearly don't put in the time/effort necessary to make it function. Honestly, wish I could return my Eero over this, but I trusted y'all would follow through on a feature you claimed would be included with my product. I have no idea why I committed that much trust to a company, and hey! surprise surprise another company that doesn't care or respect its customers!
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To utilize Wifi 6e, we have to enable WPA3 but at the same time Router falls to WPA2/WPA3 that will cause Legacy WPA devices to drop from network and unable to connect.
If I disable WPA3 then the Router falls back to WPA/WPA2 so all devices can connect but in that case 6GHZ band is not utilized that is what Eero Pro6e built for.
Suggestions:-
Broadcast WPA/WPA2/WPA3 once WPA3 is enabled so all devices can connect and at the same time utilize 6GHZ spectrum as well.
Or a Tamporary workaround allow control on Guest Network to control WPA3 setting so that legacy devices can connect to Guest network with WPA3 disabled while main network can utilize WPA3 at same time.
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I would REALLY love a feature in which I could set certain devices on my network (like smart home devices) to only access the 2.4ghz band. My eero keeps steering my security cams (which are 2.4 only) to 5ghz. I have shut off client steering but it doesn’t help. Being able to customize which band my devices can access would be HUGELY useful.
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Before changing to eero I had full WiFi coverage in my small 2 bed house and it also reached to the back of my garden. It's only 15mtrs to be fair but it still worked. Now since the dodge engineer installed euro it doesn't work properly in the upstairs back bedroom or the bathroom and not well in the garden. The Speed also is not as fast dipite running getting a 149.5 on the speed test .
The legacy mode to get my work laptop to work is also a pain . Its Windows 10 so maybe this is an issue that my IT department need to look at
Before anyone says the reason for my bad coverage is due to me having the legacy mode on , I turn this off as soon as my work day is done so this is not the reason.
I wish I didn't upgrade.
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The “Optimize for conferencing and gaming” feature just throttles things that aren’t video, rather than prioritizing for video and gaming. If there is no video or gaming going on in my network, downloads should have access to the full bandwidth available. Currently, it doesn’t. Once I turned this feature off, I got the speed up I expected.