eero Labs features and feedback thread
Welcome to the eero Labs features and feedback thread!
Here is your place to share your experiences with new eero Labs feature releases, as well as let us know the types of future concepts you'd like to see here. We encourage you to share your feedback and interact with others, as well as have an opportunity to interact directly with our developers.
While this section will be more focused on connectivity related features, you can also submit general feature requests here.
For more on eero Labs, visit the eero help center.
I wish I can manually choose what network I want my Xbox on. Eero keeps putting Xbox on 2.4ghz, I want it on 5G. This is driving me crazy.
The last update affects Apple Music maps
Turning off the conference in gaming options in the lab section seems to solve the problem
WPA3 - Having this setting turned on stops older clients from being able to connect to the network ( main or guest) . Have tested this with an apple ipad 2 and a Sony Z1 Android phone. Turning off WPA and the client's are then able to connect.
Hey Eero support friends… I have the same issue as Trikemike below, where if WPA3 is enabled it cuts off my Qingping Air Monitor Lite.
Hate to lose WPA3 feature for all my devices because of one sensor. Hope you can help / address. Thanks!
Yes having same problem with an firestick have to sign in as a guest for it to work otherwise it says the source is not safe and wont allow access
Had iPad mini 9.3.5 that wouldn’t connect to network. Fix was to disable WPA3 on network. Device is as up to date as allowed. If I re-enabled after connecting, drops the iPad.
Can we have dns resolver in eero, even while using eero secure?
The eero secure service is blocking my garmin index from reaching its server.
it joins the Wi-Fi fine. But can’t upload or download data. Turn off Eero secure and it’s all fine. It’s something to do with the DNS I believe?
Brand new TP Link HomeKit smart plug requires WPA3 to be off. Model KP125.
Turning off WPA3 is the only way to get these plugs to work at all. Even if you turn WPA3 back on after setup, the plugs start flashing red and cannot connect.
Again, these are brand new from Best Buy and not some “legacy” device.
Interestingly enough, my Google Nest Wifi 3pack with WPA3 on works great with everything, including these plugs. But ever since I switched to Eero 6 pro 3 pack, the WPA3 option is broken.
For some reason, WPA 3 break my second generation Leviton HomeKit switches. They think they are connected but they don’t show connected in HomeKit. Turning off WPA 3 resolves the issue.
I have some Teckin SP10 (Tuya) smart plugs that fail to connect to WiFi if WPA3 is turned on. As soon as I turn WPA3 off, smart plugs reconnect back right away.
All other devices I own that are not WPA3 compatible connect fine.
I also have a smart plug (meross) HomeKit that would not work with the WPA3 beta feature
Like many users I am seeing random devices connecting to my WiFi and I don't have a clue what they are as there are 3 adults living in the house and I don't want to get militant about what is joining.
Instead of showing me "xyz corp ltd" in the information box, can other information be used? Can users be forced into using a meaningful name for their device that has to be validated / given permission to join by the person who controls the EERO app? That way I can assign the device to that person's profile.
It's not someone manually adding things either; these things are being added in the middle of the night usually which also gives me a reason to be doubtful of their right to be on my network.
Allow to block devices on router level to force them to connect to the nearest puck instead of whichever boots first.
I have a 4 Eero 6 Pro system with more than 80 devices connected at least 75 WiFi (many are smart switches or cameras). Download speed to the gateway 942mps. Consistently cannot get more than 200mps (often only 5-50) to my iPad/iPhone forcing me to turn private device on, wait 10 seconds then turn it back off. Goes to 400+ for a period of time then back down. I can’t be the only one having this issue, please help.
- 5 days agoLast active