eero Labs features and feedback thread

Wpa3 seems to be a common issue if it's enabled.

Don't need this encryption turned on as it's beta.

I used to turn on the beta features. Now I have all of them off since one of them or all of them make fire tv lose internet connection. Fire tv stays connecting to eero but without internet. Many people have the same issue. After I turned all the beta features off, I don’t have the issue anymore. 

Any idea on how to get my eero 6 to be recognised in either the Tuya or Smart life apps as a zigbee gateway? Alexa can see devices through those apps - but the devices won't load without the eero being present / visable first. Is there a way of putting the eero into a pairing mode? 

Running into issues with low bandwidth Smart Home devices that just plain perform better on 2.4 bands.  Several are not WPA3 enabled even though they are dual band. There are not wi-Fi updates available for these devices. They work well when the 5.0 is disabled, but cannot reach the IoT hubs when connected to 5.0GHz radio.. I was able to find a way to limit the 5.0 side to WPA2 on the eero 6, but it would be better to be able to limit some devices to the 2.4 side for better security and longer connected range/strength with low data throughput 

My Eero system does a great job. Could we get a feature allowing to manually force a device to one Eero Pro device for the next 10 minutes or so? If I relocate my laptop it’s sometimes slow to pick that up. I could just tell it where I’ve moved to, and go ahead and get the bandwidth I need for my in progress video call (for example).

I want the ability to choose if my phone, pc, whatever connects to the 5ghz or 2.4. I don't want you to choose for me.  Not being able to choose is very frustrating. Not being able to prioritize a device is also nonsense. 

Hi, as my hp printer doesn‘t work on wpa3 - could you make it possible to let one device manually on wpa2 - all the other once automatically use wpa3? 

Had all three turned on. Not sure which one cause the iss with the MyQ garage door open. But anytime on my Wi-Fi network it would not communicate to open or close garage door. The profile for the open show it was WPA3.  But I could not send the command unless I was on the cellular network. 

Very disappointed with eero pro 6 i just installed. I would have liked a desktop/laptop management interface. I guess eero didn't think that was necessary since there is almost no management control over the device/network anyway. This thing a basically a wide open, unsecured, POS (IMHO). I'm returning it and getting something better.

Great bit of kit but now I can't get connected to the Internet.  Keeps asking for"network security key".

Is this security thing like a VPN? How is this making me more secure? i would like to see instructions and what having these things on does! 

I'm not sure where to post this so I'll copy and paste it a couple places.

So I have a few ideas to help make eeros much better for the customers. First off I would like to see a way to force certain devises to only use certain eeros. Here's what I mean by that. I've got a lot of smart plugs and other devises that really don't need all that fast of internet so I would like them to be forced to only use my bedroom eero and not my main living room eero as it is the bigger eero 6 model so it has much faster wireless speeds. I only want my gaming devices and maybe TV on that one and the rest on the other eero. Which brings me to my second thing which kinda ties into that. I want to be able to dedicate speeds or to kinda throttle my TV and other devices so it doesn't take as much bandwidth away from my gaming devices. Now I know in your labs you kinda started to do that but it's all automatic. I want to personally dedicate each device it's own amount of bandwidth like certain other higher end gaming routers have the ability to do. I highly think this would be a huge benefit for gamers like myself. Even with my 1 gig internet service I still experience issues with these other devices all being connected to the same eero as my gaming system even with a wired ethernet cable being used. If I could get all these other devices on my slower eero I don't think I would be experiencing as many issues. I have found kinda a trick to get most of those other things off it however if anyone else is experiencing the same issues. I unplug my main eero 6 for a few seconds so everything transfers over to the other one then plug it back in which works most of the time to get most of the other devices off my main eero but that's a huge pain every time I go to play some games. 

Thank you for your input in this matter.

Regards Alex.

When will WPA3 come out of beta?

When will WPA3 come out of beta?

When I have local DNS caching turned on it takes forever for websites to load even after 48 hours of using it on the same websites I've used previously and also there is a problem with some websites which will time out and not work.

How about adding away to setting up VPN on the gateway for the WHOLE house and then have the option to opt out any devices from using the VPN on the gateway.

I would like a fairly simple explanation of how a VPN passthrough works and how to setup a passthrough. I have an Xfinity Gateway (modem/router) ahead of my eero 6 mesh router. Because of that setup, I have 2 WiFi networks. I’m currently using Encrypt.me VPN as I recently purchased eero Secure+ at a 50% discount. I have the Encrypt.me app on 2 iPhones (SE 2nd generation/2020) and my Dell desktop computer—all seems to be working well but could I be doing more with a VPN passthrough? Much of this technology is over my head!! Thanks for any help.

Yea, I was showing high speed download and uploads but it has started to slow down and buffer for the first time in a week. I just started using Eero 6 Pro. I was very happy that it had stopped buffering. Today it started buffering. Has anyone else had this problem with the new