eero Pro 6 has slow hardwired speeds with gigabit internet
I am getting slow download speeds on both wired and wifi connections with my new eero 6 Pro setup. On wired ethernet I can get about 400mbps, on wifi about 200mbps. I have gigabit internet with Xfinity BTW. The Internet connection from my router on the eero app shows it delivering 960mbps down. Upload is fine at about 30mbps. Honestly I was expecting a bit more from this product. I see this is a problem in several other discussions but not seeing any suggested fixes, and all kinds of conflicting opinions about what I should expect. If this was normal then why are some users reporting no issues with wired connection while others are having issues?
Hello rtkramer ,
The eero 6 Pro can push up to 1 gig speeds over WiFi. But this requires optimal setup with minimal interference. Make sure that if you are running multiple eeros that they are at least 35-45ft away from each other. Also review the placement article below to make sure that your eeros are placed optimally.
After we verify that the eeros are placed correctly and placement is not the cause we can start further testing. Can you please answer the questions below?
1) Have you tested the speeds with a device connected to the modem?
2) Do you know if your eero is in a double NAT? If so, it is possible that the upstream router is limiting the speeds you are able to pull through the eero. You can try and put the eero into the upstream routers DMZ or see if you can bridge the upstream router.
3) Are you using the ethernet that came with the eero?
I've been playing around with my triple Eero Pro 6 setup. All my Eero nodes are connected by ethernet. The first thing I noticed is the speed with wired as well as wireless devices was well below my max speed (300mbps). While testing both wired and wireless was struggling at 80mbps. I removed all my Eero's and tested 300mbps so there's definitely something going on with the Eero's.
Besides the drop in speed I also had problems with wired hubs (Philips Hue and Ikea Tradfrir) disappearing and becoming not accessible. After a reset my Ikea accessory are accessible for a limited time. After a while it just becomes non responsive. I also noticed there's a slight delay when opening sites.
Eventually I removed the ethernet cables from all my Eero nodes except the gateway. All my wireless devices are getting a speed of 300mbps (which is the max) and none of my other hubs disappears. In fact, the delay also vanished and are very responsive.
The wired devices however are still getting approx. 25% of my max. speed.
I removed the ethernet cables from my non-gateway Eero and speed went up. The response time of the wireless devices also became faster.
When my input comes straight from the ISP into Eero, my Eero Pro 6 slows down the wired connections coming out of it, aside from anything it's doing with wireless. A lot...meaning a 33% to 50% reduction.
I have 1 gig 2-way fiber service from CenturyLink.
In my setup, I have a PPPoE feed from CenturyLink, and I updated the firmware such that the Eero can now take a feed using PPPoE instead of the usual DHCP. This functionality was just released with the latest firmware update (see https://support.eero.com/hc/en-us/articles/207852843-Does-eero-support-PPPoE-).
To isolate the problem, compare these two scenarios:
CenturyLink PPPoE Feed ---->. Eero Pro 6 with PPPoE firmware -----> Wired Connection to Laptop: 400-000 mbps
CenturyLinkPPPoE Feed -----> CenturyLink Modem-------> Eero Pro 6 (using DHCP from the modem)------->Wired connection to Laptop: 900 to 950mbps
Same cords, same laptop. In the second scenario, the Eero passes the hardwired signal just fine. In the first scenario, the speed is somehow getting throttled.
I can live with the second scenario but I was really hoping I could eliminate the CenturyLink Modem. I have a TP-Link router than can produce the same results. Something about the way Eero is processing the ethernet feed seems to be the problem.
Any suggestions specific to this case?
The 6.9.0 firmware came out and has fixed this issue for me now. Getting up and downloads close to 900Mbps now with my media converter. Even the wifi seems faster on my Eero pro 6, downloads are over 500 Mbps and uploads over 300 Mbps on a wifi5 device tested with speed test from Ookla. Thanks so much Eero!
I've had this problem on my gigabit DOCSIS based internet (i.e. cable internet) where I'm testing 930mbps+ down direct to modem AND on eero app speed test, but speed test on wired devices were testing no more than 90mbps down. Uploads were consistent no matter what but with cable it's always capped.
SOLUTION: I just want to say that upgrading to 6.9.0 firmware FIXED this problem. I'm speed testing properly again in the 800s to 900s mbps download speed.
Long story short it WAS eero throttling everything and the firmware update fixed it.
Having the same 'issue' here over 900x900 from the router, had my computer plugged into Eero 6 Pro and getting well under 400. Verified cable speeds. When I plug the computer directly into the wall i.e. upstream of the Eero I get over 900x800 once more. In my instance, it is clearly an issue with the Eero 6 Pro system.
When I use the Eero 6 system bundled with Frontier I am getting less than 60% of what I paid for.
I’m having similar issues. 1 gig service from fios. Speed test from ONT to router shows 937/850. Speedtest through eero app shows 760/800. Wi-Fi speeds from iPhone/iPad are averaging 250-400 downloads. Using the eero supplied Ethernet cable, switching ports, all with the same outcome. Need the g1100 because i have fios tv.
EERO support is terrible. I tried another brand new satellite eero Pro to my network and immediately I had speed issues drops. I had to remove again the satellite. Also the router EERO pro 6 speed is still 750/900. Frontier came over and the tech confirmed that plugin his equipment directly he go almost 1 Gig ..Something is capping the EERO router. I called EERO and they are blaming Frontier. Again Frontier came and they proved it was EERO. I even plugged an old Orbi router and was measuring 920/910