peterooi Try unplugging the Eero and switch the incoming cable from FIOS to the other port. I have 3 Eero 6 plus units with 300mbs FIOS and was getting 300+down but only 20 up. On a whim, I switched the ports and restarted the Eero. That gave me 300 up and down. Connected up the rest of the Eero with only Cat 5E wired backhaul and I’m getting 300 up/down wired and wireless from all of the units.

Jumps101 Yeah did that before posting. Rebooted, tried both connections and still the same. I even went up in Fios speed and while eeros speed increased but only marginally, not close to the fios speed. But if i plugged a laptop to fios directly got the full line speed.

peterooi They have to know it doesn't work. The packet drops are obvious in Wireshark. Any network engineer would immediately look at the output and say it's broken. The CPU they are using is not fast enough to implement a firewall at 1Gbs with Ethernet in and Ethernet out. They are assuming you use Ethernet in and only radio out.

jonsmirl agreed. I am using deco now and the am getting my line speeds, but the interface is not eeros, and is not much to much liking. but since I am not staring at it non stop but I am needing the speeds I guess it is ok :-)

jonsmirl I’m glad I’m not the only one. I sold mine on eBay and switched to Deco. I did not want to use VZ router and then another AP. I never had this issue with the original eero. I tried all the eero 6 models and same result. Got no where with support. 

peterooi 

I have spectrum gigabit I can't go over 940mbps but I was told I was getting 1000mbps from spectrum.

Russell Zotz in my case my eero app was also wrong. You are right to set low expectations. They go off a script, and you will spend a few emails then telling you that speed varies based on your distance to eero. You will then spend a few emails explaining you are hardwired and they will then tell you are cable is bad… and it goes on. At the end of it, you lose patience and disengage.

@peterooi The eepro Pro 6 simply does not have the horsepower needed to implement a gigabit firewall without severe performance degradation. It is easy to see that it is not working, just watch it with Wireshark and you can see it drop thousands of packets.  I consider their claims that it works on Gbit Ethernet false advertising and I wish I had not purchased the system. But I have no way to return it now.  I am limping along keeping the Verizon router as the firewall and just using the erros as expensive range extenders.